Distribution Coordinator

Catalent; Philadelphia (Philadelphia County); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Defined career path

Diverse, inclusive culture

Benefits from day one

Tuition reimbursement

Paid time off & holidays

Job summary

Catalent’s Philadelphia site serves as a North American Center of Excellence for clinical supply packaging, delivering end-to-end support for global clinical trials. The Distribution Coordinator will manage processing, preparation, and dispatch of materials to sites, ensuring GxP compliance and data integrity.

Location is onsite in Philadelphia, with a 8:00am–4:30pm shift, and collaboration with cross-functional teams to resolve shipment issues and improve processes.

Qualifications

• High School Diploma or GED required; Associate's degree preferred.
• 2–4 years of relevant industry experience.
• Experience using ERP systems is required.

Responsibilities

• Anticipate and resolve distribution problems across operations, systems, processes.
• Coordinate and dispatch shipments to clinical sites.
• Process orders and assemble folders on-site and offshore.
• Support same-day, 24h, 48h, bulk, sample, and Just-in-Time orders.
• Aim for 95% completion the day before and meet shift targets.
• Collaborate with Distribution Project Coordinators on issues.
• All other duties as assigned.

Skills

Analytical thinking

Problem-solving

Customer service experience

Education

High School Diploma or GED

Associate's Degree preferred

Tools

ERP systems

JD Edwards

Job description

Catalent’s Philadelphia, Pennsylvania site serves as the company’s North American Center of Excellence for clinical supply packaging, delivering comprehensive, end‑to‑end support for global clinical trials across multiple therapeutic modalities. The site provides integrated services including direct comparator sourcing, blinding and manufacturing, primary and secondary packaging, storage and distribution, and clinical returns management, enabling efficient and compliant trial execution. It also plays a growing role in supporting biologic as well as cell and gene therapy programs, with enhanced cold‑chain and cryogenic handling capabilities designed to meet the complex requirements of advanced therapies. As a critical hub within Catalent’s global clinical supply network, the Philadelphia site helps sponsors accelerate development timelines while maintaining the highest standards of quality, flexibility, and regulatory compliance.

Our Philadelphia site is located in the Bensalem/Northeast Philadelphia area.

Position Summary

We have an opportunity for a Distribution Coordinator to join our team. In this role, you will coordinate the processing, preparation, and dispatch of clinical trial materials to clinical sites while ensuring compliance with GxP standards, standard operating procedures, and customer-specific requirements. You will manage various order types, audit documentation, and maintain data integrity. Collaboration with cross-functional teams will be key to resolving operational and shipment-related issues. This position also contributes to continuous process and documentation improvements.

Shift: Monday - Friday, 8:00am to 4:30pm

Location: Philadelphia, PA

100% Onsite

The Role

• Anticipate and resolve distribution problems related to operations, systems, processes, and technology
• Coordinate and dispatch shipments of clinical trial materials to clinical sites
• Process orders and assemble folders generated both on‑site and offshore
• Support same‑day, 24‑hour, 48‑hour, bulk, sample, and Just‑in‑Time order requests
• Ensure 95% completion of work to floor the day before and meet shift processing expectations set by the supervisor
• Collaborate with Distribution Project Coordinators to support issue resolution and solution development
• All other duties as assigned

Minimum Requirements

• High School Diploma or GED is required; Associate's Degree is preferred
• Must have 2–4 years of relevant industry experience
• Previous experience using ERP systems is required
• Must have strong analytical and problem‑solving skills

Preferred Skills & Background

• Experience with JD Edwards Enterprise Resource Planning system is preferred
• At least 1 year of customer service experience in a current Good Manufacturing Practice regulated environment is preferred

Why You Should Join Catalent

• Defined career path and annual performance review and feedback process
• Diverse, inclusive culture
• Potential for career growth on an expanding team within an organization dedicated to preserving and bettering lives
• Competitive paid time off plus 8 paid holidays
• Community engagement and green initiatives
• Medical, dental, and vision benefits effective day one of employment
• Tuition reimbursement

Catalent offers rewarding opportunities to further your career! Join the global drug development and delivery leader and help us bring over 7,000 life‑saving and life‑enhancing products to patients around the world. Catalent is an exciting and growing international company where employees work directly with pharma, biopharma and consumer health companies of all sizes to advance new medicines from early development to clinical trials and to the market. Catalent produces more than 70 billion doses per year, and each one will be used by someone who is counting on us. Join us in making a difference.

personal initiative. dynamic pace. meaningful work.

Catalent is an Equal Opportunity Employer, including disability and veterans.

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