Distribution Center Team Leader — Development & Safety

AEO; Hazle Township (PA); On-site; USD 55,000 - 75,000; Full time

Job summary

AEO is seeking a DC Supervisor in Hazle Township, PA to lead a team of hourly associates in a high‑volume, technology‑enabled distribution center, ensuring accurate, safe, and efficient processing and fulfillment.

You will drive operational performance, coach for improvement, manage staffing and shift coverage, and collaborate with HR, IT, and safety to uphold service levels across all channels.

Qualifications

• Bachelor’s degree in Business, Supply Chain, Logistics, or equivalent experience preferred.
• Minimum 2 years of leadership experience in distribution, warehouse, retail, or related high‑volume environment; omni‑channel or e‑commerce experience preferred.
• Strong communication, interpersonal, and organizational skills.
• Demonstrated problem‑solving ability and a strong sense of urgency.
• Proficiency in Google Workspace, AI‑enabled tools, and general computer applications.
• Ability to work independently and make informed decisions.
• Bilingual (English/Spanish) preferred.
• Strategic thinker with the ability to build relationships, develop talent, and drive results in a fast‑paced environment.
• Demonstrated flexibility to support multiple shifts or departments as needed.

Responsibilities

• Model AEO’s core values through integrity, accountability, teamwork, and a commitment to associate development.
• Serve as a trusted point of contact for associate concerns; manage issues with confidentiality, objectivity, and partnership with HR/support teams.
• Uphold professional boundaries and conduct at all times; model respectful communication, appropriate workplace interactions, and adherence to company policies.
• Recruit, train, coach, and develop hourly associates; lead teams of varying sizes while ensuring operational coverage and performance.
• Foster a positive, inclusive, and engaged work environment aligned with AEO culture.
• Provide timely coaching, feedback, and performance management; address behavior or performance gaps with clarity and professionalism.
• Serve as a primary point of contact for associate concerns; manage sensitive situations with discretion and partnership with HR/support teams.
• Communicate daily production goals, quality expectations, and company updates to associates.
• Support annual performance reviews, merit processes, and promotion decisions.
• Demonstrate openness to feedback and proactively build action plans to improve performance.

Skills

Leadership experience

Communication

Organizational skills

Problem-solving

Google Workspace

AI-enabled tools

Independent decision making

Bilingual (English/Spanish)

Education

Bachelor's degree in Business, Supply Chain, Logistics, or equivalent

Tools

Google Workspace

AI-enabled tools

Job description

AEO is seeking a DC Supervisor in Hazle Township, PA to lead a team of hourly associates in a high‑volume, technology‑enabled distribution center, ensuring accurate, safe, and efficient processing and fulfillment.

You will drive operational performance, coach for improvement, manage staffing and shift coverage, and collaborate with HR, IT, and safety to uphold service levels across all channels.