Distribution Center Support Specialist II

Lennox International; Hershey (PA); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Tuition reimbursement

Health insurance

Dental insurance

Vision insurance

Prescription drug coverage

401(k)

Short-term disability

Birthing leave

Bonding leave

Life insurance

Long-term disability

Job summary

Lennox International in Hershey, PA is seeking a detail-oriented clerical support specialist for our Regional Distribution Center. You will help develop logs, reports, and audit processes, support safety training and OSHA compliance, and coordinate inbound activity and documentation.

You will deliver timely customer service to internal and external customers, assist with vendor freight actions, and help monitor SOP compliance while contributing to various projects as needed.

Qualifications

• Requires high school diploma or equivalent; bachelor's degree or equivalent preferred.
• Must have at least 2 years related experience; HVAC industry experience preferred.
• Knowledge of customer service principles, needs assessment and satisfaction evaluation.
• Proficient in Microsoft Office including Excel, Word, PowerPoint; SAP experience a plus.

Responsibilities

• Develops and maintains logs, reports, audit processes, SOX controls and metrics to avoid errors.
• Coordinates and maintains safety training, documentation, and postings for OSHA compliance.
• Ensures inbound activity arrival, duration, and departure; communicates issues to management.
• Provides timely customer service to internal and external customers.
• Initiates inbound vendor or in-transit freight claims and actions for discrepancies.
• Performs supporting activities, including disposition of damaged product.
• Monitors SOPs, processes, packaging, vendor cross-reference or UPC issues.
• Participates in other projects as assigned.

Skills

Customer service

Verbal communication

Written communication

Microsoft Office

Excel

PowerPoint

EDI

SAP

Education

High school diploma

Bachelor's degree (preferred)

Tools

Microsoft Office

Job description

Lennox International in Hershey, PA is seeking a detail-oriented clerical support specialist for our Regional Distribution Center. You will help develop logs, reports, and audit processes, support safety training and OSHA compliance, and coordinate inbound activity and documentation.

You will deliver timely customer service to internal and external customers, assist with vendor freight actions, and help monitor SOP compliance while contributing to various projects as needed.