Distribution Center Supervisor — Lead Warehouse & Service

Clopay Corporation; South Salt Lake (UT); On-site; USD 60,000 - 78,000; Full time

Job summary

Clopay Corporation in Salt Lake City is seeking a Distribution Center Supervisor to lead daily warehouse operations, oversee order entry policies, and ensure strong customer service.

The role requires forklift certification, 2 years supervisory experience in a DC, ability to lift up to 50 lbs regularly, and excellent computer skills; you will coordinate with plants and drive efficiency.

Qualifications

• Bachelor's degree preferred or combination of experience and education.
• Minimum of 2 years supervisory experience, preferably in a Warehouse or Distribution Center setting.
• Forklift experience/certification is required.
• Ability to lift up to 50 lbs. on a routine basis and 75 lbs. occasionally. Ability to stand, bend, twist and climb frequently.
• Good computer skills.
• Outstanding customer service skills.

Responsibilities

• Make customer service and customer satisfaction a high priority. Assist CSR's with elevated customer issues.
• Administer order entry control and pricing policies consistent with company guidelines.
• Hire, train and develop employees to work productively with high sense of urgency and positive customer service attitude.
• Manage inventories to achieve high service level, planned inventory turns and minimize slow moving inventory.
• Administer division price policy consistent with division guidelines
• Manage expenses and operating ratios to perform at or better than budget.
• Work closely with manufacturing plants to assure product availability is on time and complete.
• Order product for Distribution Center from various sources.
• Communicate with customers both in person and on the telephone, while executing superior customer service and communication skills.
• Assist in pricing of quotes and orders under automation system controls.
• This is a working supervisor position and requires working in the warehouse daily, lifting 50lbs frequently, bending, twisting and climbing.

Skills

Customer service

Team leadership

Communication

Education

Bachelor's degree

Tools

Forklift certification

Computer skills

Job description

Clopay Corporation in Salt Lake City is seeking a Distribution Center Supervisor to lead daily warehouse operations, oversee order entry policies, and ensure strong customer service.

The role requires forklift certification, 2 years supervisory experience in a DC, ability to lift up to 50 lbs regularly, and excellent computer skills; you will coordinate with plants and drive efficiency.