Distribution Assistant Operations Manager

Wonder-c9247c0; Swedesboro (NJ); On-site; USD 62,000 - 72,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

100% employer-paid Life Insurance

HSA match

Job summary

Wonder, a mealtime platform, is seeking a Distribution Assistant Operations Manager to lead frontline teams in a high-volume distribution center in Swedesboro, NJ. You’ll oversee receiving, put-away, picking, staging, loading, and outbound execution while ensuring safety, quality, and on-time delivery.

You’ll partner with Operations, Inventory Control, and Planning to align labor, schedules, and processes, coach staff, monitor KPIs, and drive continuous improvement in productivity and compliance

Qualifications

• Two years of lead/supervisor experience in distribution or warehouse operations.
• Ability to manage multiple priorities in a fast-paced operation.
• Experience with WMS and workforce-management tools preferred.

Responsibilities

• Support daily distribution operations including receiving, put-away, replenishment, picking, staging, loading, and outbound execution.
• Monitor workflow and adjust labor and priorities in real time.
• Ensure safety, GMP, and food safety standards are followed.
• Coordinate with cross-functional teams and participate in operational meetings.
• Assist with root-cause analysis and corrective actions.

Skills

Team leadership

Real-time decision making

Operations leadership

Safety compliance

Warehouse operations

Communication

Bilingual

Tools

Warehouse Management System (WMS)

Workforce-management tools

Job description

About WonderEverything’s on the menu at Wonder. Except compromise.Wonder is the mealtime platform built to feed every craving in one order. With Wonder, you can mix and match hundreds of dishes from 20+ exclusive restaurants in a single order, so everyone gets exactly what they’re craving. Enjoy everything from tacos to Thai with $0 delivery fees, plus dine-in or pick up at a Wonder location near you. Each dish is made to order on-site by our culinary team and served hot.Behind the scenes, Wonder owns and operates every step of the dining experience, from recipe development to the technology that powers our experience, allowing us to deliver quality, variety, and consistency at scale.Join us as we work to make great food more accessible.About the roleThe Distribution Assistant Operations Manager supports the day-to-day execution of distribution center operations, ensuring products and materials are received, stored, picked, staged, and distributed safely, accurately, and efficiently.This role serves as a key operational leader on the floor and partners closely with the Operations Manager and site leadership to drive team performance, productivity, safety, quality, and service expectations. The Distribution Assistant Operations Manager provides direct leadership to frontline teams, helps coordinate daily labor and workload, addresses operational barriers in real time, and ensures established processes and standards are consistently followed.The ideal candidate is a hands-on people leader who thrives in a fast-paced environment, is comfortable making decisions in real time, and can balance team leadership with strong operational execution.This role operates within a high-volume warehouse and distribution facility where teams work around moving equipment, dock operations, and fast-paced logistics workflows. Strict adherence to safety standards and operational procedures is required.ResponsibilitiesDistribution OperationsSupport daily distribution operations, including receiving, put-away, replenishment, picking, staging, loading, and outbound executionEnsure products and materials move through the facility safely, accurately, and efficientlyCoordinate daily operational priorities based on volume, staffing, transportation schedules, and business needsMonitor workflow throughout the shift and make real-time adjustments to labor and priorities to support service expectationsPartner with Inventory Control and Planning teams to address shortages, discrepancies, product availability, and inventory-related issuesEnsure outbound orders are accurately picked, staged, and prepared to meet established delivery schedulesIdentify operational barriers and escalate or resolve issues that could impact production, transportation, or customer serviceSupport opening, closing, shift-transition, and daily operational routinesLabor & Workforce ManagementSupport daily labor planning based on anticipated volume and operational requirementsReview staffing levels and adjust team assignments throughout the shift based on changing business needsMonitor attendance and ensure appropriate coverage across critical operational functionsPartner with leadership to manage overtime, voluntary time off, additional staffing needs, and other labor adjustmentsEnsure employee schedules and timekeeping information are accurate and operationally alignedIdentify staffing or capability gaps and communicate recommendations to site leadershipSafety, Quality & ComplianceMaintain a strong safety presence throughout the distribution center and reinforce established safety proceduresEnsure team members follow required food safety, sanitation, Good Manufacturing Practices (GMP), and workplace safety standardsConduct routine floor walks and identify unsafe conditions, operational risks, or process gapsAddress safety concerns immediately and escalate incidents according to established proceduresSupport incident investigations, corrective actions, and safety training as neededEnsure equipment, workspaces, docks, staging areas, and storage locations are maintained in accordance with established standardsReinforce expectations related to PPE, equipment operation, product handling, and facility proceduresOperational PerformanceMonitor daily operational performance against established productivity, accuracy, quality, and service expectationsTrack key metrics and communicate performance results to the team and site leadershipIdentify performance gaps and support corrective-action plansAssist with root-cause analysis for missed deliveries, inventory discrepancies, productivity concerns, damaged product, or other operational issuesMaintain accurate operational documentation and shift handoffsSupport continuous-improvement initiatives designed to improve safety, productivity, accuracy, and team effectivenessCross-Functional PartnershipPartner closely with Operations, Inventory Control, Planning, Transportation, Production, Food Safety, Safety, Human Resources, and other support functionsCoordinate with Transportation teams to ensure orders are staged and available according to departure and delivery schedulesCommunicate operational risks, staffing concerns, delays, or service disruptions to appropriate stakeholdersParticipate in daily and weekly operational meetings and provide updates on performance, staffing, safety, and business prioritiesSupport site-wide initiatives and operational projects as assignedQualificationsAt least two years of lead, supervisor, assistant manager, or related leadership experience in distribution, warehouse operations, fulfillment, or a similar environmentExperience leading frontline teams in a fast-paced operationStrong understanding of warehouse and distribution workflowsAbility to manage multiple operational priorities and make effective decisions in real timeFamiliarity with food safety requirements and Good Manufacturing Practices (GMP) preferredExperience with Warehouse Management Systems (WMS), and workforce-management tools preferredStrong communication, organization, and problem-solving skillsDemonstrated ability to coach employees and hold teams accountable to established standardsAbility to analyze basic operational metrics and identify performance trends.Experience using warehouse, inventory, scheduling, timekeeping, or similar operational systemsBilingual preferredRequirements18 years old and legally authorized to work in the USAble to lift, pull, and push 50 pounds of weight by oneselfAble to stand for extended periodsAble to move around the warehouse floor and interact with various teams dailyAbility to read and comprehend safety policies and operational manuals in English; ability to communicate effectively with team members and follow verbal instructions to ensure a safe and productive work environmentAbility to work flexible schedules, including mornings, nights, weekends, and holidaysAbility to work in varying temperature zones including cold environments for extended periods*This list of qualifications and requirements also reflects the qualifications and requirements used as vetting criteria for our AEDT (Automated Employment Decision Tool)Role DetailsSalary Range: $62000 per year - $71500 per yearLocation: Swedesboro, NJBenefitsMedical, Dental, and Vision Insurance100% employer-paid Life Insurance401(k) Retirement PlanEmployer match for Health Savings Account (HSA)Learning and Development opportunities to advance your careerEmployee StockEmployee DiscountNote: Some of our benefits vary by state and depend on the number of hours you work.Wonder uses an AEDT in its hiring process. Click here for more information.At Wonder, we build the best teams by hiring with an objective lens — evaluating people for their potential while championing diversity, equity, and inclusion. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. As part of our commitment to fair and compliant hiring practices, Wonder participates in the federal government's E-Verify program to confirm employment eligibility.