Distribution & 401k Specialist (Full Time)

Ahola Payroll & HR Solutions; Brecksville (OH); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Monthly Employee Engagement Events

Company-Paid Employee Store

Fitness Reimbursement

Job summary

Ahola Payroll & HR Solutions in Brecksville, OH is seeking a Distribution & 401(k) Support Specialist to join our team. This dual‑function role handles distribution duties and 401(k) data tasks, aligning physical materials flow with electronic data processing and client projects.

You will organize mail, shipments, and supplies while processing payroll/electronic data files, conducting audits, and supporting 401(k) projects.

Qualifications

• High school diploma or equivalent; prior experience in admin, distribution, data processing, or payroll/retirement support.
• Strong organization, attention to detail, and ability to manage multiple priorities.
• Proficiency with Microsoft Office, especially Outlook and Excel; ability to learn company systems.
• Experience with 401(k) administration, EDI, payroll files, data audits, or project support is preferred.

Responsibilities

• Receive, sort, organize, and distribute mail, packages, and supplies to appropriate employees and departments.
• Process outgoing mail, shipments, and company mailings with accurate addresses and labels.
• Maintain organized receiving/storage areas and monitor supply inventory.
• Assist with ordering, stocking, and distributing office supplies.
• Handle 401(k) payroll and EDI data files and system imports/exports per procedures.

Skills

Organizational skills

Time management

Problem-solving

Attention to detail

Communication skills

Customer service

Education

High school diploma or equivalent

Tools

Microsoft Excel

Outlook

EDI processing

Job description

Distribution & 401k Support Specialist

The Distribution & 401(k) Support Specialist is a dual-function position responsible for supporting the Company's distribution and receiving activities while providing administrative, project, data, and electronic file support for the 401(k) business. The Distribution function is responsible for receiving, organizing, storing, preparing, and distributing Company and client materials, mail, supplies, packages, and other physical items. The position helps ensure accurate, timely, and efficient handling of incoming and outgoing materials. The 401(k) support function provides administrative and technical assistance related to electronic data files, EDI processing, client and internal projects, data validation, system processes, reporting, and other activities supporting 401(k) operations. This position works closely with internal teams and other business partners to ensure assigned work is completed accurately and timely. The position requires strong organization, attention to detail, follow‑through, confidentiality, and the ability to manage competing priorities across both functional areas.

Why work at Ahola?

Ahola, a third‑generation family‑owned business, brings more than 55 years of expertise in payroll, tax, and HR services, having supported over 10,000 small businesses nationwide. We pride ourselves on offering easy‑to‑use payroll and HR technology solutions coupled with personalized, dedicated support.

At Ahola, we’re more than just colleagues‑we’re a diverse team that embraces authenticity and camaraderie. We celebrate each other’s achievements and support one another through challenges, fostering a positive and fun work environment that extends to our clients.

What You’ll Do as a Distribution & 401k Specialist at Ahola

• Receive, sort, organize, and distribute incoming mail, packages, supplies, client materials, and other items to appropriate employees, departments, locations, or clients.
• Prepare and process outgoing mail, shipments, packages, and Company mailings, ensuring accuracy of addresses, labels, quantities, and other required information.
• Maintain organized distribution, receiving, and storage areas and monitor inventory of commonly used supplies.
• Assist with ordering, receiving, stocking, and distributing office and operational supplies.
• Coordinate shipments with carriers and assist with resolving routine shipping and receiving issues.
• Process and monitor 401(k) payroll files, EDI files, system imports and exports, and other electronic data according to established procedures and deadlines.
• Review data and files for completeness and accuracy; identify, research, and assist with resolving errors, discrepancies, rejected records, and other processing issues.
• Assist with data audits, reconciliations, quality‑control reviews, reporting, and validation activities to support data integrity.
• Provide administrative and technical support for 401(k) projects

The Experience You'll Need

• High school diploma or equivalent and prior experience in an administrative, distribution, receiving, data processing, benefits, retirement plan, payroll, or related environment.

What we look for in a candidate for this role:

• Strong organizational, time‑management, problem‑solving, and follow‑through skills with a high level of attention to detail and accuracy.
• Ability to manage multiple priorities, meet deadlines, and work independently and collaboratively.
• Strong written and verbal communication and customer service skills.
• Proficiency with Microsoft Office, particularly Outlook and Excel, and the ability to learn and effectively use Company systems and technology.
• Ability to maintain confidentiality and appropriately handle sensitive employee, participant, client, and Company information.
• Experience with 401(k) administration, EDI, electronic file processing, payroll files, data audits, reconciliations, or project support is preferred.
• Ability to lift, carry, push, or pull packages, supplies, and other materials associated with distribution and receiving activities.

In addition to our family‑like culture, Ahola provides a variety of perks and benefits.

Time Off

• Company Paid Holidays (7 days)
• Paid Time Off (5 days)
• Accrued Tiered Vacation Time
• Paid Volunteer Time Off (3 days)
• Birthday Paid Time Off (1 day)

Benefits

• Medical, Dental, and Vision
• Company‑Paid Life Insurance and Short‑Term Disability
• Company‑Paid Employee Assistance Plan

Perks

• Monthly Employee Engagement Events
• Company‑Paid Employee Store
• Fitness Reimbursement

Compensation

• Monthly and Quarterly Sales Incentive Bonuses
• Competitive base pay with uncapped, lifetime commission
• 401(k) with Employer Matching Contribution
• Professional Development Reimbursement and Advancement Opportunities.

The Interview Process

• Phone interview with Ahola HR
• In‑person interview with Management

The AHOLA Corporation provides equal employment opportunities to all qualified applicants and employees, and administers all aspects and conditions of employment, without regard to the following: Race, Color, Age, Sex, Sexual orientation, Gender, Gender identity, Religion, National origin, Pregnancy, Physical or mental disability, Military or veteran status, or Genetic information. Equal employment opportunity applies to, but is not limited to, employment status, training, promotion, demotion, transfer, leaves of absence, and termination.