Distributed Generation (DG) Project Coordinator

National Grid; Northborough (MA); Hybrid; USD 93,000 - 109,000; Full time

Job summary

National Grid in Northborough, MA is seeking a DG Project Coordinator to own the customer interconnection process, guiding applicants through regulatory and technical steps while coordinating with internal teams and external partners.

The role emphasizes strong project management, stakeholder communication, and knowledge of DG systems; hybrid work in the Customer Energy Integration department offers growth opportunities and visibility across the enterprise.

Qualifications

• Minimum of 2+ years of professional work experience required.
• Degree desired in a project management, engineering field or equivalent experience preferred.
• PE, DGCP and/or PMP certification desired.
• Demonstrated superior customer service and analytical skills.
• Experience with STORMS, Salesforce, and/or Primavera a plus.
• Proven problem solving across multiple facets of project management and the ability to articulate findings and anticipate challenges.
• Support and be part of a team environment.
• Strong interpersonal skills, negotiations and communications. Can clearly articulate reasons for decisions.
• Understands policy and process theories and can challenge existing processes for continuous improvement.
• Excellent organizational, data management and computer skills.
• Good knowledge of DG system design practices and installation standards.
• Valid driver’s license with safe driving history.

Responsibilities

• Coordinate with Engineering on responses and provide direction on complex interconnected customer issues and questions.
• Coordinate with National Grid Distribution Control Center around planned and unplanned outages and system issues.
• Oversee communication and reporting on the progress status of studies.
• Manage DG projects with customers, external vendors, contractors and consultants to ensure timely delivery of utility services and completion of the project.
• Maintain the work management systems and update procedures to support design solutions that enhance Distributed Generation programs.
• Build and communicate schedules, maintain milestones, and perform DG process related tasks and necessary documentation.
• Develop and maintain effective relationships with Distribution and Transmission Engineering, ISO-NE, CEI Account Development, Legal, Regulatory, and Jurisdictional teams to facilitate communications, integrate work, and ensure successful delivery of the project.
• Challenge existing policies and procedures to continuously seek ways to enhance customer service and cost-effectiveness.
• Coordinate engineering and operations resources, internal and external, to ensure timely delivery of DG projects per tariff requirements.
• Communicate project expectations and provide status updates to the interconnecting customer.
• Provide technical guidance, support and coaching to others to share knowledge and increase understanding of DG programs and services.
• Analyze and evaluate developments in DG and Renewable Energy technologies to identify impact on business and strategies for cost efficiencies.
• Manage financial aspects of project requirements.
• Negotiate, develop and administer all aspects of interconnection-related agreements.
• Represent National Grid as needed in industry associations

Skills

Project management

Customer relationship management

Communication

Analytical skills

Problem solving

Education

Bachelor's degree in engineering or related field

PM certification preferred

Tools

STORMS

Salesforce

Primavera

Job description

About us

National Grid is hiring a Distributed Generation (DG) Project Coordinator, for our Customer Energy Integration department in our Northborough, MA office. This is a hybrid role.

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live.

The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry. To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.

Job Purpose

Customer Energy Integration is looking for a customer-facing professional who will own and manage the relationship with complex distributed generation applicants and interconnected customers throughout the company's E2E interconnection process. Successful candidates will have strong technical and project management skills, enabling customer sponsored DG projects to be interconnected cost effectively, within state regulated timelines, while achieving high customer satisfaction.

The professional will act as the customer's primary point of contact guiding them through regulatory, legislative and technical obligations, obtaining and interpreting technical documentation, performing preliminary screenings/feasibility reviews as necessary, drafting contractual agreements, and coordinating complex DG projects with a multitude of internal and external stakeholders throughout the construction process. As a DG subject matter expert, the candidate will also be expected to provide outreach and educate others on DG initiatives. This position may also get involved in the preliminary (Step 0) stages of large complex electric projects in assisting customers with evaluating the feasibility of such projects.

Key Accountabilities

• Coordinate with Engineering on responses and provide direction on complex interconnected customer issues and questions.
• Responsible for coordination with the National Grid Distribution Control Center around planned and unplanned outages and system issues.
• Oversee communication and reporting on the progress status of studies.
• Manage DG projects with customers, external vendors, contractors and consultants to ensure timely delivery of utility services and completion of the project.
• Maintain the work management systems and update procedures to support the design solutions that enhance Distributed Generation programs.
• Build and communicate schedules, maintain milestones, and perform DG process related tasks and necessary documentation.
• Develop and maintain effective relationships with Distribution and Transmission Engineering, ISO-NE, CEI Account Development, Legal, Regulatory, and Jurisdictional teams in order to facilitate communications, integrate work, and ensure the successful delivery of the project.
• Challenge existing policies and procedures to continuously seek ways to enhance customer service and cost-effectiveness.
• Coordinate engineering and operations resources, internal and external, assigned to ensure timely delivery of DG projects per tariff requirements.
• Communicate project expectations and provide status updates to the interconnecting customer.
• Provide technical guidance, support and coaching to others, (both internally and externally) in order to share knowledge and increase understanding of Distributed Generation programs and services.
• Analyze and evaluate developments in Distributed Generation and Renewable Energy technologies in order to identify impact of different scenarios on the business and strategies for integrating cost efficiencies.
• Manage financial aspects of project requirements.
• Negotiate, develop and administer all aspects of interconnection related agreements.
• Represent National Grid as needed in various industry associations

Qualifications

• Minimum of 2+ years of professional work experience required.
• Degree desired in a project management, engineering field or equivalent experience preferred.
• PE, DGCP and/or PMP certification desired.
• Demonstrated superior customer service and analytical skills.
• Experience with STORMS, Salesforce, and/or Primavera a plus.
• Having proven experience with problem solving across multiple facets of the project management process and stakeholders. Having the ability to articulate findings and anticipate challenges to better navigate next steps.
• Support and be part of a team environment.
• Demonstrates strong interpersonal skills, negotiations and communications. Let's people affected by a decision know what's happening and is able to clearly articulate reasons for a decision.
• Understands theory behind policies and processes and demonstrates the ability to challenge existing processes and ways of working e.g. taking action to avoid future crisis or create opportunities to improve existing practices.
• Excellent organizational, data management and computer skills.
• Good knowledge of DG system design practices and installation standards.
• A valid driver's license with a safe driving history that meets National Grid's Safe Driver policy is required.

Knowledge & Experience

• Familiarity with power system components, engineering concepts, project management and interconnections.
• Experience with renewable energies and utility industry a major plus.
• Demonstrated project management skills.
• Knowledge or willing to understand various regulatory policies and interconnection related standards.
• Able to read schematics, one-lines and recommend/oversee changes to documentation.
• Proficient in using Microsoft Office software products.
• Experience with utility electric construction a plus.
• Excellent verbal and written communication skills.
• Ability to represent the company in meetings and seminars, present material as needed.

Salary

$93,000 - $109,000 a year

National Grid will not be providing visa sponsorship for this position now or in the future. You must have the ability to work without a need for current or future visa sponsorship.

National Grid utilizes an assessment that evaluates the job qualifications/characteristics using AI or statistically based scoring. For more information, please view NYC Local Law 144.

This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.

National Grid is committed to providing equal employment opportunities to all employees and applicants for employment regardless of protected class. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws. National Grid maintains affirmative action programs for individuals with disabilities and protected veterans.

Our employment practices are designed to ensure that all individuals are treated fairly and with respect throughout the hiring process and during employment. National Grid complies with all applicable federal, state, and local anti-discrimination laws. We are dedicated to fostering a workplace that is free from unlawful discrimination and harassment, and we encourage a culture of respect for all.