Senior Specialist, Stakeholder Engagement

National Grid; Waltham (MA); Hybrid; USD 110,000 - 129,000; Full time

Job summary

National Grid is hiring a Senior Specialist, Stakeholder Engagement for the NE Capital Construction team in Waltham, MA. This hybrid role leads public engagement campaigns for a multimillion-dollar capital portfolio, developing messaging that translates technical details for non-experts and coordinating outreach events.

You will build relationships across internal teams and external communities, ensuring effective communication, timely events, and compliant stakeholder relations throughout

Qualifications

• Bachelor's degree in Business, Communications, Political Science, Environmental Science, or related field.
• 4+ years of related work experience required.
• Experience with customer, community, and municipal relations.
• Strong writing skills, including official documents and marketing materials.
• Strong verbal communication skills, including public speaking.

Responsibilities

• Represent the Company as the subject matter expert for stakeholder and community relations for complex construction projects.
• Create and manage outreach and marketing collateral for educational needs of diverse audiences.
• Develop and deliver strategic project messaging for communities and boil technical info down for the public.
• Plan and execute project-related events including open houses and public hearings.

Skills

Writing

Public speaking

Project management

Time management

Stakeholder relations

Travel readiness

Education

Bachelor's degree

Tools

Microsoft Office

Canva

Adobe Creative Suite

Job description

Senior Specialist, Stakeholder Engagement

Business Unit: New England Jurisdiction

Requisition Number: 10911

About us

National Grid is hiring a Senior Specialist, Stakeholder Management for our engaged and collaborative NE Capital Construction team in Waltham, MA. This is a hybrid role.

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record put us in an unparalleled position to shape the sustainable future of our industry.

To be successful, we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow ourselves and our business.

Job Purpose

Our team of talented public engagement professionals are responsible for meeting the outreach and education needs of National Grid’s gas and electric complex capital infrastructure improvement projects.

As part of multiple project teams, you’ll be responsible for leading public engagement campaigns for a multimillion-dollar portfolio of complex construction projects. You’ll represent National Grid as the subject matter expert for stakeholder relations for these projects. You will create and manage outreach and marketing collateral and develop project messaging so that technical information is easily understood by the layperson. You’ll plan and execute project-related events, including open houses, site tours and public meetings.

Key Accountabilities

• Represent the Company as the subject matter expert for stakeholder and community relations for complex construction projects
• Create and manage the outreach and marketing collateral needed for the educational needs of a variety of audiences supporting portfolio of complex capital projects
• Develop and deliver strategic project messaging, anticipating needs of communities, and boil technical information down to messaging that is easily understood by the public
• Plan and execute project-related events, including open houses and public statement hearings, to support the delivery, feedback and engagement needs of complex projects
• Work with internal and external stakeholders throughout planning, permitting, construction, and post-construction phases of projects to proactively solve issues around project impacts, including noise, traffic, visual, recreation, etc.
• Build and maintain long-term professional relationships with internal stakeholders (i.e., VPs, Directions, Managers, Engineering, Legal, Environmental, Project Management, and Customer and Community) within a defined geographic footprint in support of complex capital projects to ensure community and municipal relationship management is embedded into National Grid’s standard practice

Qualifications

• Bachelor's degree in Business, Communications, Political Science, Environmental Science, or other related field required.
• 4+ years of related work experience required.
• Experience with customer, community, and municipal relations.
• Strong writing skills, including official documents and marketing materials.
• Strong verbal communication skills, including public speaking, with experience in communicating in potentially contentious forums.
• Proficient in relevant software, including Microsoft Office products (Excel, Word, PowerPoint), Canva, and Adobe Creative Suite (Illustrator, InDesign, Photoshop).
• Strong project management and time management skills, managing multiple projects and competing deadlines at once.
• Excels in an inclusive, flexible work environment, interacting with a diverse range of stakeholders across the New England portfolio (Massachusetts, New Hampshire, Vermont).
• Valid driver’s license required.
• Frequent personal vehicle travel required, including off-hours, to projects across the New England region.

More Information

#LI-ES1

Salary

$110,000 - $129,000 a year

National Grid will not be providing visa sponsorship for this position now or in the future. You must have the ability to work without a need for current or future visa sponsorship.

National Grid utilizes an assessment that evaluates the job qualifications/characteristics using AI or statistically based scoring. For more information, please view NYC Local Law 144.

This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.

National Grid is committed to providing equal employment opportunities to all employees and applicants for employment regardless of protected class. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws. National Grid maintains affirmative action programs for individuals with disabilities and protected veterans.

Our employment practices are designed to ensure that all individuals are treated fairly and with respect throughout the hiring process and during employment. National Grid complies with all applicable federal, state, and local anti-discrimination laws. We are dedicated to fostering a workplace that is free from unlawful discrimination and harassment, and we encourage a culture of respect for all.

Nearest Major Market: Waltham
Nearest Secondary Market: Boston