Senior IT Project Support Analyst

National Grid; Waltham (MA); Hybrid; USD 97,000 - 114,000; Full time

Job summary

National Grid is hiring an IT Project Support Analyst for the US IT Electric portfolio team in Waltham, MA. This role supports financial stewardship, resource planning, and governance to enable the Electric Sector Modernization Plan and data-driven decision making.

The position emphasizes analytics, automation, and AI-enabled capabilities, reporting to the Technology Delivery Manager, with a hybrid work model subject to business needs.

Qualifications

• Bachelor's degree or equivalent in business, finance, data analytics, project management, IT, engineering, or related field.
• Experience in project analysis, project controls, finance, resource planning, governance or portfolio support is preferred.
• Experience with federally funded programs, regulatory compliance, audits, grants, or financial controls is preferred.
• Strong analytical skills to interpret data, identify trends, assess risks, and recommend actions.
• Proficiency with Excel and PowerPoint; experience with Power BI, Power Platform, Copilot, SAP, Maximo, Jira or similar tools is preferred.

Responsibilities

• Forecasting, variance analysis, spend optimization, funding risk identification, vendor cost analysis, and budget scenario modeling.
• Analyze resource demand, workforce capacity, contractor vs employee mix, skill gaps, and prioritization needs.
• Track governance, funding approvals, process requirements, audit readiness, regulatory traceability, and remediation activities; support federal grant, audit and compliance activities.
• Identify opportunities to reduce manual effort, improve reporting quality, and leverage tools like Copilot, Power BI, Power Automate, and Power Apps to generate insights.

Skills

Analytical thinking

Stakeholder communication

Data-driven decision making

Forecasting & budgeting

Attention to detail

Education

Bachelor's degree or equivalent

Tools

Excel

PowerPoint

Power BI

Power Platform

Microsoft Copilot

Jira

SAP

Maximo

Job description

About us

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating, and our expertise and track record put us in an unparalleled position to shape the sustainable future of our industry.

To be successful, we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.

National Grid is hiring an Senior IT Project Support Analyst for our IT Electric portfolio team in Waltham, MA. This role operates under a hybrid working model. Hybrid work expectations are subject to business needs and company policy.

Job Purpose

National Grid is implementing its Electric Sector Modernization Plan (ESMP) to enable an electric network that supports the Commonwealth's climate, clean energy, and equity goals and delivers the fair, affordable, and clean energy transition for all our customers and communities. The IT Project Support Analyst ESMP is part of the US IT Electric portfolio team and will serve as the operational and analytical partner enabling successful delivery of outcomes through data-driven decision-making, financial stewardship, and continuous process improvement. Reporting to the Technology Delivery Manager, this role leverages advanced analytics, automation, and AI-enabled capabilities to provide actionable insights across financial performance, resource management, and compliance. The analyst acts as a trusted advisor to delivery leadership, ensuring informed decisions are made using reliable data and forward-looking intelligence.

Key Accountabilities

• Financial and Funding Management: Support forecasting, variance analysis, spend optimization, funding risk identification, vendor cost analysis, and budget scenario modeling to help leaders understand financial performance and take timely corrective action.
• Resource and Capacity Planning: Analyze resource demand, workforce capacity, contractor versus employee mix, skill gaps, and prioritization needs to support effective value stream planning and delivery execution.
• Governance and Compliance: Track adherence to project governance, funding approvals, process requirements, audit readiness, regulatory traceability, and remediation activities to help ensure investments remain compliant and well-controlled. Support federal grant, audit, and compliance activities for DOE and other externally funded programs, including reporting, reimbursement submissions, evidence collection, asset tracking, regulatory documentation, record retention, and maintenance of auditable project records.AI and Automation
• Enablement: Identify opportunities to reduce manual effort, improve reporting quality, streamline workflows, and use tools such as Microsoft Copilot, Power BI, Power Automate, Power Apps, and other approved digital capabilities to generate insights and increase team capacity.

Qualifications

• Bachelor's degree in business, finance, data analytics, project management, information technology, engineering, or a related field preferred; equivalent experience may be considered.
• Experience in project analysis, project controls, finance, resource planning, governance, business operations, or portfolio support preferred.
• Experience supporting federally funded programs, regulatory compliance activities, audits, grant administration, or financial controls is preferred.
• Strong analytical skills with the ability to interpret data, identify trends, evaluate risks, and develop practical recommendations.
• Proficiency with Microsoft Excel and PowerPoint required; experience with Power BI, Power Platform, Microsoft Copilot, SAP, Maximo, Jira, or other project and reporting tools preferred.
• Ability to communicate complex information clearly and concisely to technical and non-technical stakeholders.
• Strong attention to detail, organizational skills, and ability to manage competing priorities in a demanding environment.
• Demonstrated ability to build relationships, influence without authority, and partner across teams to drive outcomes.
• Curiosity and continuous improvement mindset, with an interest in digital tools, automation, AI-enabled ways of working, and business process improvement.

#LI-RK1 #LI-HYBRID

Salary

$97k - $114k a year

National Grid will not be providing visa sponsorship for this position now or in the future. You must have the ability to work without a need for current or future visa sponsorship.

National Grid utilizes an assessment that evaluates the job qualifications/characteristics using AI or statistically based scoring. For more information, please view NYC Local Law 144.

This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.

National Grid is committed to providing equal employment opportunities to all employees and applicants for employment regardless of protected class. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws. National Grid maintains affirmative action programs for individuals with disabilities and protected veterans.

Our employment practices are designed to ensure that all individuals are treated fairly and with respect throughout the hiring process and during employment. National Grid complies with all applicable federal, state, and local anti-discrimination laws. We are dedicated to fostering a workplace that is free from unlawful discrimination and harassment, and we encourage a culture of respect for all.