Distance Education & VTC Support Specialist

California State University, Long Beach; Long Beach (CA); On-site; USD 36,000 - 52,000; Full time

Job summary

California State University, Long Beach seeks a qualified Media Production Specialist I to support the MSW Distance Education Program across two off-campus sites. The role focuses on coordinating and executing instructionally related video conferences using Zoom and other VTC tools.

The ideal candidate will provide faculty training and hands-on support, perform systems testing, and maintain reliable call connectivity with on-site and off-site participants.

Qualifications

• Bachelor's degree in a related field and six months of related professional or technical experience.
• Experience with interactive audio–video communication technology hardware and software (e.g., video conferencing systems).
• Two years’ experience in higher education, education technology, or related field preferred.

Responsibilities

• Provide technological support to faculty during teleconferences and test connections prior to broadcasts.
• Test connections 30 minutes before class and manage content sharing across screens.
• Coordinate teleconference schedules with off-campus participants and notify all participants as needed.
• Troubleshoot and maintain School of Social Work VTC systems and ensure accessibility for on-campus and off-campus sites.

Skills

Video conferencing

Technical support

Faculty training

VTC systems

Education

Bachelor's degree

Job description

California State University, Long Beach seeks a qualified Media Production Specialist I to support the MSW Distance Education Program across two off-campus sites. The role focuses on coordinating and executing instructionally related video conferences using Zoom and other VTC tools.

The ideal candidate will provide faculty training and hands-on support, perform systems testing, and maintain reliable call connectivity with on-site and off-site participants.