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American Electric Power (AEP) Distribution Dispatcher Associate is responsible for assisting in the safe and reliable operation, dispatching and restoration of facilities within the distribution system. The role requires rotating shifts, high availability for call-out, and relocation within 30 minutes of the reporting location.
Applicants must complete required training and testing, with potential progression to Distribution Dispatcher classifications after training milestones.
Job Posting End Date 11-10-2026 Please note the job posting will close on the day before the posting end date.
Job Summary Responsible for assisting in the safe and reliable operation, dispatching and restoration of facilities for the AEP Distribution System as assigned.
As part of the selection process, candidates are required to complete an online pre-employment assessment and achieve a "recommended" result.
Additional information and preparation resources can be found in the Employment Test Prep section of our website: Employment Test Preparation Resources.
Physical demand level is Sedentary.
The required Pre Employment tests are listed below: A link to these materials may be found at AEP.com Careers by selecting Employment testing.
Rotating shift work required. Must maintain a high availability for call-out response. Due to call-out responsibility, applicants must live within or be willing to relocate to within 30 minutes of the reporting location.
Must satisfactorily complete required training and testing to progress to the next level within the Distribution Dispatcher Associate classification within 2 years and to the Distribution Dispatcher classification within 4 years or vacate the position. Promotion and/or equity adjustments within the classification will be made in salary upon successful completion of the required training and testing. Must be able to work under pressure during periods of critical system conditions and deal with diverse situations simultaneously. Critical decisions must be made affecting reliability and priority of service to customers. Failure to issue correct instructions could affect personnel safety, welfare of the general public, equipment damage, loss of revenue and adverse publicity.
Where Putting the Customer First Powers Everything We Do! At AEP, we're more than just an energy company. We're a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you.
Compensation Data Compensation Grade: SP20-005 Compensation Range: $63,496.00 - $79,369.00
The Physical Demand Level for this job is: S – Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law.
When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.
At American Electric Power, we provide more than electricity to our millions of customers - we energize possibilities. We're redefining the future of energy by reducing our carbon footprint, empowering the communities we serve and building an engaged, talented workforce. All while delivering the reliable service our customers expect. It’s an exciting time in the energy industry. Are you ready to be part of it? We’re looking for team members to help create the grid of the future. Learn more about our commitment to creating a supportive, inclusive work culture that values different experiences.