Dist Dispatcher Assc

American Electric Power; Ashland (KY); On-site; USD 63,000 - 79,000; Full time

Job summary

American Electric Power in Ashland, KY is seeking a Distribution Dispatcher Associate who will assist in safe and reliable operation, dispatching and restoration for the AEP Distribution System as assigned.

The role requires living within 30 minutes of the Robert E Matthews Service Center and completing required training to progress through the Distribution Dispatcher classifications; rotating shifts and on-call availability are expected.

Qualifications

• Associate degree in electrical or electronic technology or equivalent
• Bachelor of Science in any field or equivalent education and/or experience
• Must complete pre-employment assessment and achieve a recommended result
• Rotating shift work required; high availability for call-out response

Responsibilities

• Promote and enforce the Company's Safety and Health programs.
• Be knowledgeable and adhere to written company and department policy and procedures.
• Demonstrate the highest standards of ethical behavior and support the Company's Corporate Compliance Policy
• Effectively operate company communication equipment.
• Track crew locations and ongoing work on the distribution system.
• Dispatch service personnel to respond to outage and emergency situations.
• Authorize the energizing and restoration of distribution facilities.
• Maintain accurate outage records.
• Maintain accurate records of abnormal and defective equipment for distribution facilities.
• Must live within 30 minutes of the Robert E Matthews Service Center in Ashland, KY 41102.

Education

Associate degree in electrical or electronic technology

Bachelor of Science in any field or equivalent education and/or experience

Job description

Job Posting End Date

11-10-2026

Please note the job posting will close on the day before the posting end date.

Job Summary

Responsible for assisting in the safe and reliable operation, dispatching and restoration of facilities for the AEP Distribution System as assigned.

Job Description

Please note: A successful candidate should live within 30 minutes of the Robert E Matthews Service Center (12333 Kevin Ave. Ashland KY 41102)

What You’ll Do

• Promote and enforce the Company's Safety and Health programs.
• Be knowledgeable and adhere to written company and department policy and procedures.
• Demonstrate the highest standards of ethical behavior and support the Company's Corporate Compliance Policy
• Effectively operate company communication equipment.
• Track crew locations and ongoing work on the distribution system.
• Dispatch service personnel to respond to outage and emergency situations.
• Authorize the energizing and restoration of distribution facilities.
• Maintain accurate outage records.
• Maintain accurate records of abnormal and defective equipment for distribution facilities.

What We’re Looking For

Education Requirements are listed below

Associate degree in electrical or electronic technology Bachelor of Science in any field or equivalent education and/or experience.

Other

As part of the selection process, candidates are required to complete an online pre-employment assessment and achieve a "recommended" result. Additional information and preparation resources can be found in the Employment Test Prep section of our website: Employment Test Preparation Resources (https://www.aep.com/careers/testprep/) .

Physical demand level is Sedentary.

The required Pre Employment tests are listed below: A link to these materials may be found at AEP.com Careers by selecting Employment testing. Rotating shift work required. Must maintain a high availability for call-out response. Due to call-out responsibility, applicants must live within or be willing to relocate to within 30 minutes of the reporting location.

Must satisfactorily complete required training and testing to progress to the next level within the Distribution Dispatcher Associate classification within 2 years and to the Distribution Dispatcher classification within 4 years or vacate the position. Promotion and/or equity adjustments within the classification will be made in salary upon successful completion of the required training and testing.

Must be able to work under pressure during periods of critical system conditions and deal with diverse situations simultaneously. Critical decisions must be made affecting reliability and priority of service to customers. Failure to issue correct instructions could affect personnel safety, welfare of the general public, equipment damage, loss of revenue and adverse publicity.

What You’ll Get

In addition to competitive compensation, AEP offers a comprehensive benefits package designed to support your health, financial well-being, work-life balance, career development, and retirement goals

Where Putting the Customer First Powers Everything We Do!

At AEP, we're more than just an energy company. We're a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you.

#KYPOWER

Compensation Data

Compensation Grade:

SP20-005

Compensation Range:

$63,496.00 - $79,369.00

The Physical Demand Level for this job is: S – Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.