Dispensary Shift Supervisor

solarcannabisco; Warwick (RI); On-site; USD 25,000 - 39,000; Full time

Job summary

Solar Cannabis Co. in Warwick, RI is seeking a Dispensary Shift Supervisor to lead daily store operations, oversee Budtenders and Inventory Specialists, and ensure regulatory compliance during shifts.

You will manage scheduling, inventory, cash handling, and SOP updates while maintaining a high standard of customer service and product knowledge.

Qualifications

• Ability to work nights, holidays, and weekends.
• Cannabis experience preferred.
• Strong work ethic and attention to detail.
• Ability to build positive relationships to gain support and results.

Responsibilities

• Oversee day-to-day dispensary operations.
• Ensure compliance with local/state/federal regulations.
• Oversee the sales process.
• Schedule Dispensary team members.
• Manage inventory with Inventory team and track expirations.
• Handle daily cash and financial records during shift.
• Update SOPs to reflect policy changes and ensure compliance.
• Maintain a clean, organized store.
• Other duties and special projects as assigned.
• Provide and inspire retail staff to deliver best-in-class customer service.
• Maintain knowledge of products and strains.
• Lead staff to exceed goals.
• Support staff during all operational hours.
• Review customer feedback and provide resolution.

Skills

Customer service excellence

Leadership & supervision

Retail operations knowledge

Cannabis industry experience

Job description

JOB TITLE

Dispensary Shift Supervisor

AUTHORITY & SUPERVISION

• Reports directly to the Dispensary Manager and Assistant Dispensary Manager(s)
• Oversees Budtenders, Inventory Specialists and Dispensary Entry Agents

JOB DUTIES & RESPONSIBILITIES

Daily Store Operations

• Overseeing the day-to-day operations of the dispensary
• Maintaining store compliance with all local, state, and federal regulations
• Overseeing the sales process
• Coordinates and oversees schedule for Dispensary team members
• Monitoring and maintaining inventory levels in coordination with the Inventory team as well as keeping track of expiring products
• Managing financial records and daily cash handling procedures during shift
• Update SOPs as changes to policy and/or regulations occur and ensure compliance among team
• Maintaining a clean and organized store
• Other duties and special projects as assigned

Sales and Customer Service

• Provide and inspire retail staff to deliver best-in-class customer service
• Maintain in-depth knowledge of products and strains in the store, as well as industry-wide product knowledge
• Lead staff to exceed goals set forth by the Dispensary Manager
• Support retail staff during all operational hours
• Review all customer feedback, requests, and concerns and provide resolution

QUALIFICATIONS

• Ability to work nights, holidays, and weekends.
• Must be proactive, have strong work ethic and pay great attention to detail
• Cannabis experience preferred
• Ability to build and maintain positive relationships in order to gain support and results

ADDITIONAL REQUIREMENTS

• Minimum of 21 years of age
• Possess valid driver’s license or state ID
• Must pass all required background checksAbility to work nights, holidays and weekends
• Must be, and continue to remain, fully compliant with all laws, regulations, and company policies
• Frequently moves up to 30 pounds of equipment/materials/product within rooms (100 pounds with assistance)
• This job function may include being in a stationary position or moving for extended periods of time