Dispensary Manager

Renew Cannabis Co.; Carol Stream (IL); Hybrid; USD 52,000 - 78,000; Full time

Job summary

Renew Cannabis Co. is seeking a Dispensary Manager to lead day-to-day retail operations, hire and onboard staff, manage scheduling, cash handling, inventory, and ensure regulatory compliance.

The role focuses on developing customer service skills in the team and building strong client relationships to drive sales. Responsibilities include mentoring staff, improving processes, managing budgets and P&L, utilizing tracking software, overseeing inventory and vendor relations, and maintaining an

Qualifications

• Strong leadership experience in a retail or hospitality setting.
• Proven ability to hire, onboard, train, and mentor staff.
• Experience with inventory control, cash handling, and compliance.

Responsibilities

• Hire & train a passionate staff through mentorship and development.
• Improve processes to promote growth of the company.
• Budget operating costs and P&L responsibilities.
• Use of software tracking systems.
• Oversee inventory and vendor relations.
• Cash handling.
• Handle customer and employee concerns.
• Familiarity with product knowledge and recommendations.
• Maintain the facility.
• Create an inviting environment to gain new customers and increase returning clientele.
• Provide support with multiple employee initiatives and team building.
• Create systems for a smooth running store that promotes the brand's mission and upholds regulations.

Skills

Leadership

Staff development

Mentorship

Customer service

Ops management

Tools

Point-of-sale systems

Inventory software

Job description

The goal of the Dispensary Manager is to enhance the customer experience at the dispensary and drive sales while promoting a positive work environment geared towards growth and development. As the Dispensary Manager, you will be responsible for the day-to-day operations at the retail level which includes: hiring, onboarding, scheduling, operations, cash handling, inventory and compliance. The role requires strong leadership skills to develop the customer service skills of your staff and in turn develop strong relationships with clientele and increase sales.

Job responsibilities:

• Hire & train a passionate staff through mentorship and development.
• Improve processes to promote growth of the company.
• Budget operating costs and P&L responsibilities.
• Use of software tracking systems.
• Oversee inventory and vendor relations.
• Cash handling.
• Handle customer and employee concerns.
• Familiarity with product knowledge and recommendations.
• Maintain the facility.
• Create an inviting environment to gain new customers and increase returning clientele.
• Provide support with multiple employee initiatives and team building.
• Create systems for a smooth running store that promotes the brand's mission and upholds regulations.