Dispensary GM: Operations & Compliance Leader

Vireo-Health; Las Cruces (NM); On-site; USD 55,000 - 66,000; Full time

Benefits offered by this job

Medical

Dental

Vision

STD

LTD

HSA

FSA

Dependent Care

Voluntary Life

EAP

401(k) Match

Job summary

Vireo Health of Rocky Mountain is seeking a General Manager for our Las Cruces dispensary to lead operations, ensure regulatory compliance, optimize inventory, and drive sales.

You will oversee staff schedules, merchandising, and budgeting, collaborating with teams company-wide to deliver exceptional customer experiences. A bachelor’s degree and 5+ years in cannabis retail management are preferred.

Qualifications

• A bachelor's degree in business or a related field.
• A minimum of 5 years of experience in a retail management position.
• Proven experience in retail management, preferably in the cannabis industry.
• Must be at least 21 years of age.
• Demonstrated skills in people management and development.
• Strong customer service expertise, including supervising retail associates and experience in handling invoices and cash.
• Professionalism, punctuality, trustworthiness, and excellent interpersonal and communication skills.
• Proficiency with various business technologies, hardware, and software, including HR systems for timesheet management, time clocks, POS systems, and the Microsoft Office suite.

Responsibilities

• Provide strategic direction and leadership to the dispensary team.
• Ensure daily operations exceed performance metrics and customer expectations.
• Oversee product merchandising and ensure an attractive and organized store layout.
• Develop and implement staff schedules to meet business needs and ensure excellent customer service.
• Monitor and improve supply chain logistics to optimize product availability and reduce stockouts.
• Stay compliant with state and local cannabis regulations and maintain robust protocols.
• Coordinate internal and external audits and implement corrective actions as needed.
• Train, mentor, and evaluate staff; manage the dispensary budget and analyze revenue and expenses.

Skills

People management

Customer service

Staff supervision

Cash handling

Invoices

POS systems

MS Office

HR systems

Time clocks

Education

Bachelor's degree in business or related field

Job description

Vireo Health of Rocky Mountain is seeking a General Manager for our Las Cruces dispensary to lead operations, ensure regulatory compliance, optimize inventory, and drive sales.

You will oversee staff schedules, merchandising, and budgeting, collaborating with teams company-wide to deliver exceptional customer experiences. A bachelor’s degree and 5+ years in cannabis retail management are preferred.