Dispensary General Manager: Patient Experience & Ops

Socket.dev; Pittsburgh (Allegheny County); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life

Disability insurance

Flexible Spending Accounts

Paid Time Off

Paid Holidays

401(k)

Job summary

Jushi Holdings Inc. in Pittsburgh, PA seeks a Dispensary General Manager to oversee day-to-day retail operations, including staffing, training, scheduling, buying, inventory, cash handling, and compliance.

This role focuses on delivering an exceptional patient experience while upholding the company culture and standards. You will hire and develop a passionate team, train staff, manage vendor relationships, and ensure accurate end-to-end store performance with a strong emphasis on safety and

Qualifications

• 5+ years combined dispensary, call center, retail, sales, hospitality, or customer service experience.
• Strong analytical, math, and language skills.
• Comfort with high-volume cash handling and card processing.

Responsibilities

• Hire and develop a team passionate about medical cannabis and service.
• Lead by example with service, pace, positivity, and energy.
• Train staff and implement training materials across the store.
• Follow policies and ensure customer service, inventory, and safety compliance.
• Maintain inventory accuracy and oversee daily cash handling.
• Guide patients on cannabis recommendations, product selection, and dosing.

Skills

5+ years experience (dispensary, call/

Education

High School diploma or GED

Associate or Bachelor’s degree in any field

Tools

POS systems

Credit card processing

Job description

Jushi Holdings Inc. in Pittsburgh, PA seeks a Dispensary General Manager to oversee day-to-day retail operations, including staffing, training, scheduling, buying, inventory, cash handling, and compliance.

This role focuses on delivering an exceptional patient experience while upholding the company culture and standards. You will hire and develop a passionate team, train staff, manage vendor relationships, and ensure accurate end-to-end store performance with a strong emphasis on safety and