Dispensary Experience Specialist - Flexible Hours & Tips

Renew Cannabis Co.; Sierra Vista (AZ); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Paid time off

Job summary

Trulieve in Arizona is hiring a Dispensary Associate – Full time. You will educate customers on cannabis products, guide purchases per state regulations, and provide exceptional service.

The role requires a high school diploma, 21+ years of age (18+ in CT/PA/WV depending on state), cash handling experience, and ability to work evenings/weekends. Salary is $15.15/hour plus tips; comprehensive benefits offered; store-based position.

Qualifications

• High-school diploma or equivalent and experience in the field or in a similar field.
• Must be a minimum of 21 years of age (18+ in CT, PA and WV).
• Prior experience in retail and/or customer service is a plus.
• Must have prior cash handling experience.

Responsibilities

• Provide exceptional customer service to customers, guests, and coworkers.
• Provide empathy and compassion to patients.
• Provide the TruExperience through elevated patient service standards, behaviors, and product knowledge.
• Assist Managers and Shift Supervisors with returns in accordance with company policy.
• Prepare and process patient orders in a timely and efficient manner.
• Follow Trulieve Policies and Procedures.
• Work directly with the leader on duty to enhance the customer experience.
• Assist customers with any product or device issues.
• Work with leadership and management to find solutions to customer issues.
• Document customer issues and concerns on the customer's profile.
• Maintain a clean and well-stocked workstation throughout the shift.
• Any other task(s) as assigned by Management.

Skills

Customer service

Cash handling

Retail experience

Communication skills

Teamwork

English proficiency

Education

High-school diploma

Job description

Trulieve in Arizona is hiring a Dispensary Associate – Full time. You will educate customers on cannabis products, guide purchases per state regulations, and provide exceptional service.

The role requires a high school diploma, 21+ years of age (18+ in CT/PA/WV depending on state), cash handling experience, and ability to work evenings/weekends. Salary is $15.15/hour plus tips; comprehensive benefits offered; store-based position.