Dispensary Assistant General Manager

GOEBEL FIXTURE COMPANY; Berea (OH); On-site; USD 65,000 - 90,000; Full time

Job summary

Firelands Scientific is seeking an Assistant General Manager to oversee day-to-day dispensary operations and lead core departments, including security, sales, patient services, and inventory. You will report to the General Manager and provide leadership to the team while driving culture, strategy, and profitability.

Responsibilities include ensuring compliance with medical marijuana regulations, maintaining facility standards, and enhancing the customer experience, with involvement in

Qualifications

• Retail management experience in high-growth environment.
• Experience with medical marijuana program rules and regulations for dispensary management.
• Experience coaching, training, and talent development.
• Experience establishing strategic goals with KPIs and metrics.
• Passion for serving the medical cannabis community.
• Proficient in MS Office; Highly proficient in MS Excel.
• Ability to learn product information in a consultative manner.
• Strong business acumen with data management, attention to detail, and communication skills.
• Must be 21+; able to pass background check; willing to travel.

Responsibilities

• Oversee day-to-day dispensary operations.
• Lead security, sales, patient services, and inventory.
• Coach and develop staff; provide leadership to departments.
• Ensure regulatory compliance and adherence to laws.
• Assist GM with facilities, accounting, marketing, and PR strategies.
• Maintain building appearance, cleanliness, safety, and customer experience.
• Drive profitability and customer satisfaction.

Skills

Retail management

Pharmacy experience

Coaching & training

KPIs & metrics

Communication skills

Data management

Compliance awareness

Integrity

Travel availability

Background check clearance

Tools

MS Excel

Job description

• Employee Type Full-Time Exempt
• Manage Others Yes

Contact information

• Email [e-mail]

Description

The Assistant General Manager oversees the day-to-day operations of the dispensary while combining elements of our culture, strategy, quality, marketing, sales and profitability and implementing them throughout the facility. This position reports to the General Manager and will provide leadership and coaching to all core departments including security, sales, patient services, and inventory. The AGM will assist the GM with all strategies and tasks related to facilities, accounting, sales, marketing, and public relations. Responsibilities also include overall building appearance, cleanliness, comfort, functionality, safety, security, and the overall customer experience. The AGM will also ensure the dispensary’s compliance and all team members’ adherence to all laws and regulations concerning medical marijuana.

Requirements

Relevant Knowledge, Skills, and Abilities:

• Retail Management experience and/or pharmacy experience specifically in a high-growth environment
• Experience with medical marijuana program rules and regulations regarding dispensary management
• Experience with management coaching, training, and talent development
• Experience establishing strategic goals with key stakeholders and monitoring company and individual performance through KPIs and other metrics
• Demonstrated passion to serving the medical cannabis community
• Proficient in MS Office, Highly Proficient in MS Excel
• Demonstrated ability to learn and apply technical and product-related information in a professional consultative manner
• Strong business acumen including data management, attention to detail, and excellent communication and interpersonal skills
• Must maintain a high level of integrity, personal motivation, and sense of urgency
• After-hours work required to manage sales facing inventory and order entry
• Experience in a fast-paced environment and compliance driven
• Must be 21 years of age or older
• Ability to pass a background check
• Ability to travel
• Clean driving record, and valid state driver’s license required

Physical Requirements:

• Long periods of prolonged sitting and standing
• Long periods of prolonged use of office equipment including computers and phones
• Requires normal range of hearing and manual dexterity sufficient to operate a computer
• May require lifting up to 25 pounds occasionally
• Similar to a pharmacy or retail environment
• Constant interaction with internal and external stakeholders

Firelands Scientific is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.