Dispatcher Transport

Cemex US; Gilbert (AZ); On-site; USD 42,000 - 62,000; Full time

Job summary

Cemex US in Gilbert, AZ seeks a Dispatcher to coordinate delivery activities for Cemex customers. You will liaise with Sales, Customers and Terminal management to ensure timely, accurate product delivery.

Responsibilities include resolving customer concerns quickly, maintaining safety culture, and monitoring DOT driver hours and maintenance schedules to ensure compliance. This role requires 2–5 years of customer service experience and bilingual English/Spanish is a plus.

Qualifications

• 2–5 years of customer service experience.
• Bilingual English and Spanish preferred.
• Knowledge of cement and building materials helpful.
• Proficient in Windows Office.
• Ability to work in a fast-paced office.

Responsibilities

• Liaison between Sales, Customers and Terminal management.
• Resolve customer concerns in a timely manner.
• Promote a safe work environment and teamwork.
• Learn and manage DOT driver hours and daily logs as appropriate.
• Monitor equipment maintenance schedules for DOT compliance.
• Collaborate with Terminal management to improve output.

Skills

Bilingual English/Spanish

Windows Office

Customer Service

Trucking software

Education

High School diploma or GED

Bachelor’s degree preferred

Tools

Trucking software

Job description

Company Overview

Cemex US is a leader in the building materials industry, known for our innovation, quality, and operational excellence. With over a century of expertise, we are committed to delivering products and services that meet the needs of our customers and communities across the globe. At Cemex, we believe in investing in our people, offering competitive benefits and the opportunity to be part of a dynamic team. Join us and build your career with a company that is Building a Better Future.

Job Summary

The Dispatcher is responsible for coordinating activities involved in delivering products or services for CEMEX or customers.

Job Responsibilities

• Liaison between Sales, Customers and Terminal management
• Resolve and communicate in a satisfactory and timely manner any customer concerns or issues
• Promote a safe work environment and team mentality
• Learn and could maintain D.O.T. driver’s hours of service daily logs for internal drivers or external contractors, as appropriate and necessary
• Monitor equipment maintenance schedule for company owned equipment to ensure D.O.T. compliance
• Work with Terminal management to provide solutions for more effective and efficient output

Qualifications

• High School diploma or GED required; Bachelor’s degree preferred
• Bi-lingual in English and Spanish preferred
• 2-5 years Customer Service Experience

Knowledge, Skills, And Abilities

• General knowledge and familiarity with cement and building materials
• Proficient in Windows office suite
• Knowledge of trucking software preferred
• Able to work in a fast paced, high stress office environment

Working Conditions

• Capable to work extended hours, including weekends, as necessary
• Able to work in standard office environment with computer equipment
• Capable to work in open office environment

Physical Requirements

• Requires frequent sitting, standing and walking
• Able to exert up to 20 pounds of force occasionally and/or negligible amount of force frequently
• While performing the duties of this job, the employee is regularly required to talk and hear in order to communicate

Legal Notices

CEMEX is an EEO/AA (equal opportunity/affirmative action) institution and does not discriminate on the basis of race, color, religion, religious creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital or familial status, military or veteran status, or any other characteristic protected by under federal, state and local law in the programs or activities which it operates.

CEMEX will consider for employment qualified applicants with criminal histories in a manner consistent with all local, state and federal laws.

CEMEX is an E-Verify participating employer.

Arizona Smoke-Free Act. CEMEX complies with the State of Arizona’s Smoke-Free Act (Arizona Revised Statutes

• 36-601.01). Smoking and/or the use of tobacco or related products is prohibited in and on CEMEX property as well as any building and/or vehicle owned or leased by CEMEX.

CEMEX offers both competitive pay and benefits. Benefits applicable to this position may include, but is not limited to, medical, dental, vision, 401(k), Paid Time Off, and Holiday Pay, as well as a comprehensive wellness program to help keep employees and their families healthy and well. You can learn more about CEMEX Benefits by visiting the CEMEX USA Benefits and Well-Being page. (https://www.cemexusa.com/careers/life-at-cemex/benefits-well-being).

EEO Statement - En Español

CEMEX es una institución EEO/AA (igualdad de oportunidad/acción afirmativa) y no discrimina en base al sexo, edad, raza, color, religión, discapacidad física o mental, credo, origen nacional, estatus veterano, orientación sexual, infomación genética, identidad de género, o expresión de género en los programas o actividades los cuales opera.