Dispatcher

CEMEX; Tampa (FL); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, and vision coverage

401(k) savings plan

Paid Time Off

Holiday Pay

In-house virtual training

Education assistance

Job summary

CEMEX in Tampa, Florida is seeking a responsible Dispatcher to coordinate delivery of products effectively. This role is critical for ensuring timely service and customer satisfaction.

The ideal candidate will have a High School Diploma and preferably 1 year of dispatching experience. Skills in OSHA standards and the ability to work under pressure are also required. Join CEMEX to benefit from competitive pay and comprehensive benefits.

Qualifications

• Preferably 1 year of dispatching experience.

Responsibilities

• Coordinate with production and yard personnel to schedule deliveries.
• Work closely with customer service representatives to optimize delivery schedules.
• Assign drivers for concrete product deliveries.
• Ensure high levels of customer satisfaction.
• Cultivate internal relationships to understand customer needs.
• Record mix components for each load.
• Recommend procedural enhancements to improve customer service.
• Generate and manage invoices and delivery documents.

Skills

Proficiency in OSHA standards and regulations

Ability to remain calm and efficient under pressure

Attention to detail

Strong decision-making skills

Education

High School Diploma

Job description

Company Overview

Cemex US is a leader in the building materials industry, known for our innovation, quality, and operational excellence. With over a century of expertise, we are committed to delivering products and services that meet the needs of our customers and communities across the globe. At Cemex, we believe in investing in our people, offering competitive benefits and the opportunity to be part of a dynamic team. Join us and build your career with a company that is Building a Better Future.

Job Summary

We're looking for a responsible and skilled Dispatcher to join our team. This plays a crucial role in coordinating the delivery of Cemex products, ensuring efficient and timely service to our customers.

Job Responsibilities

• Delivery Scheduling: Coordinate with production and yard personnel to schedule deliveries, factoring in truck capacity, delivery distances, and unloading times.
• Customer Service Collaboration: Work closely with customer service representatives to optimize delivery schedules.
• Driver Assignment: Assign drivers for concrete product deliveries and generate sales reports.
• Quality Assurance: Ensure high levels of customer satisfaction and promptly address any service quality issues.
• Internal Relationship Building: Cultivate internal relationships to understand and fulfill customer needs.
• Load Tracking: Record mix components for each load and maintain driver communication to streamline deliveries.
• Process Improvement: Recommend procedural enhancements to improve customer service.
• Documentation Management: Generate and manage invoices, delivery tickets, and shipping documents.

Qualifications

• Educational and Licensing Requirements: High School Diploma.
• Experience: Preferably 1 year of dispatching experience.
• Skills: Proficiency in OSHA standards and regulations. Ability to remain calm and efficient under pressure. Attention to detail and strong decision‑making skills.

Working Conditions

Safety First: Wearing protective equipment and adhering to safety protocols is a must.

Dynamic Environment: You'll work in diverse environments, including exposure to varying conditions such as outdoor industrial operations settings.

Physical Requirements: Expect frequent walking, sitting, lifting (up to 50 pounds), pushing, pulling, and climbing as part of your daily routine.

Benefits

At Cemex, we recognize and reward dedication and hard work with a comprehensive benefits package designed to support both your professional growth and personal well‑being. This includes competitive pay, robust medical, dental, and vision coverage, along with access to our Employee Assistance and well‑being programs. We provide support for new parents through paid pregnancy and parental leave, as well as generous paid time off and holiday pay. Additionally, our 401k savings plan is designed to help you build a secure financial future. We also offer in‑house virtual training through Cemex University and education assistance to help you achieve your career goals.

Legal Notices

CEMEX is an EEO/AA (equal opportunity/affirmative action) institution and does not discriminate on the basis of race, color, religion, religious creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital or familial status, military or veteran status, or any other characteristic protected by federal, state or local law in the programs or activities which it operates.

CEMEX will consider for employment qualified applicants with criminal histories in a manner consistent with all local, state and federal laws.

CEMEX is an E‑Verify participating employer.

Arizona Smoke‑Free Act: CEMEX complies with the State of Arizona's Smoke‑Free Act. Smoking and/or the use of tobacco or related products is prohibited on CEMEX property as well as any building and/or vehicle owned or leased by CEMEX.

CEMEX offers both competitive pay and benefits. Benefits applicable to this position may include, but are not limited to, medical, dental, vision, 401(k), Paid Time Off, and Holiday Pay, as well as a comprehensive wellness program to help keep employees and their families healthy and well. You can learn more about CEMEX Benefits by visiting the CEMEX USA Benefits and Well‑Being page. (https://www.cemexusa.com/careers/life-at-cemex/benefits-well-being).

EEO Statement - En Español

CEMEX es una institucion EEO/AA (igualdad de oportunidad/accion afirmativa) y no discrimina en base al sexo, edad, raza, color, religion, discapacidad fisica o mental, credo, origen nacional, estatus veterano, orientacion sexual, informacion genetica, identidad de genero, o expresion de genero en los programas o actividades los cuales opera.