Dispatcher Specialist

Lineage; Pasadena (TX); Hybrid; USD 42,000 - 62,000; Full time

Job summary

Lineage is seeking a transportation coordinator for a hybrid role with remote Mondays and Fridays and in-office Tuesdays through Thursdays. You will support day-to-day transportation operations, plan shipments, and provide customer support for the Lineage Transportation Team.

Responsibilities include coordinating orders, scheduling pickups, communicating costs, and evaluating carrier options to optimize service and cost. Strong communication and organizational skills required.

Qualifications

• Bachelor's degree in a related field is required.
• 2 years shipping or transportation coordination experience or a relevant certification.
• Strong knowledge of shipping and transportation operations and import/export processes.
• Experience with transportation management software and Microsoft Office Suite.
• Excellent verbal and written communication with internal and external customers.
• Excellent organizational skills and ability to multi-task and prioritize workload.
• Strong problem-solving skills and attention to detail.

Responsibilities

• Plan and coordinate multiple orders across several customers daily.
• Set pick up/delivery appointments based on service and schedule requirements.
• Interface with customer base to facilitate problem resolution and improvement opportunities.
• Ensure carrier/customer accessorial costs are communicated timely.
• Monitor carrier performance and recommend routing changes as needed.
• Evaluate carrier alternatives and tender freight based on cost/service requirements.

Skills

Verbal and written communication

Organizational skills

Problem solving

Attention to detail

Multitasking

Prioritization

Customer interaction

Education

Bachelor's degree in related field

2 years' shipping or transportation coordination experience or relevant certification

Tools

Transportation Management Software

Microsoft Office Suite

Job description

This is a hybrid role - Monday and Friday (Remote) and Tuesday, Wednesday, and Thursday (In Office).

Support the day-to-day transportation operations, including shipment planning, load consolidation, and the import/export process. Provide customer support for Lineage Transportation Team.

Key Duties And Responsibilities

• Plan and coordinate multiple orders across several customers daily.
• Set pick up/delivery appointments based on service and schedule requirements.
• Interface with customer base to facilitate problem resolution and improvement opportunities.
• Ensure carrier/customer accessorial costs are communicated timely.
• Monitor carrier performance and recommend routing changes as needed.
• Evaluate carrier alternatives and tender freight based on cost/service requirements.

Minimum Requirements (knowledge, Skills, Abilities)

• Bachelor's degree in related field
• 2 years' shipping or transportation coordination environment experience or relevant certification
• Thorough knowledge of shipping and transportation operations and familiarity with import and export processes
• Experience with transportation management software
• Proficient computer skills, including Microsoft Office Suite
• Excellent verbal and written communication skills with the ability to interact with internal and external customers
• Excellent organizational skills, including the ability to multi-task and prioritize workload
• Excellent problem-solving skills and attention to detail

Why Lineage?

This is an excellent position to begin your career path within Lineage! Success in this role enables greater responsibilities and promotions! A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers' requirements. Beyond that, you'll help us grow and learn on our journey to be the very best employer in our industry. We'll ask you for your opinion and ensure we do our part to keep you developing and engaged as we grow our business. Working at Lineage is energizing and enjoyable. We value respect and care about our team members.

Lineage is an Equal Employment Opportunity Employer and is committed to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful harassment and retaliation. Lineage will not discriminate against any applicant on the basis of race, color, age, national origin, religion, physical or mental disability or any other protected status under federal, state and local law.

Benefits

Lineage provides safe, stable, reliable work environments, medical, dental, and basic life and disability insurance benefits, 401k retirement plan, paid time off, annual bonus eligibility, and a minimum of 7 holidays throughout the calendar year.