Dispatcher Specialist

Lineage Logistics; Pasadena (TX); Hybrid; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

401k Retirement Plan

Paid Time Off

Holiday eligibility

Job summary

Lineage Logistics in Pasadena, TX, is seeking a Transportation Coordinator to support day-to-day operations, plan shipments, and coordinate load consolidation in a hybrid work model (Remote Mondays and Fridays; In-Office Tue-Thu). You will work with customers and carriers to ensure timely pickups, cost efficiency, and smooth import/export processes.

The role requires a bachelor’s degree and 2 years in shipping or transportation coordination, along with experience using transportation management

Qualifications

• Bachelor’s degree in related field completed.
• 2 years shipping or transportation coordination experience or relevant certification.
• Thorough knowledge of shipping and transportation operations and import/export processes.
• Experience with transportation management software.
• Proficient with Microsoft Office Suite.
• Excellent verbal and written communication skills.
• Excellent organizational skills with multitasking ability.
• Strong problem-solving and attention to detail.

Responsibilities

• Plan and coordinate multiple orders across several customers daily.
• Set pickup/delivery appointments based on service and schedule requirements.
• Interface with customers to resolve issues and identify improvement opportunities.
• Ensure carrier/customer accessorial costs are communicated timely.
• Monitor carrier performance and suggest routing changes as needed.
• Evaluate carrier options and tender freight per cost/service needs.

Skills

Shipping coordination

Transportation operations

Customer communication

Time management

Problem solving

Multitasking

Education

Bachelor’s degree in related field

Tools

Transportation management software

Microsoft Office Suite

Job description

This is a hybrid role - Monday and Friday (Remote) and Tuesday, Wednesday, and Thursday (In Office).

Support the day-to-day transportation operations, including shipment planning, load consolidation, and the import/export process. Provide customer support for Lineage Transportation Team.

KEY DUTIES AND RESPONSIBILITIES

• Plan and coordinate multiple orders across several customers daily.
• Set pick up/delivery appointments based on service and schedule requirements.
• Interface with customer base to facilitate problem resolution and improvement opportunities.
• Ensure carrier/customer accessorial costs are communicated timely.
• Monitor carrier performance and recommend routing changes as needed.
• Evaluate carrier alternatives and tender freight based on cost/service requirements.

MINIMUM REQUIREMENTS (KNOWLEDGE, SKILLS, ABILITIES)

• Bachelor’s degree in related field
• 2 years’ shipping or transportation coordination environment experience or relevant certification
• Thorough knowledge of shipping and transportation operations and familiarity with import and export processes
• Experience with transportation management software
• Proficient computer skills, including Microsoft Office Suite
• Excellent verbal and written communication skills with the ability to interact with internal and external customers
• Excellent organizational skills, including the ability to multi-task and prioritize workload
• Excellent problem-solving skills and attention to detail

Why Lineage?

This is an excellent position to begin your career path within Lineage! Success in this role enables greater responsibilities and promotions! A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers’ requirements. Beyond that, you’ll help us grow and learn on our journey to be the very best employer in our industry. We’ll ask you for your opinion and ensure we do our part to keep you developing and engaged as we grow our business. Working at Lineage is energizing and enjoyable. We value respect and care about our team members.

Lineage is an Equal Employment Opportunity Employer and is committed to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful harassment and retaliation. Lineage will not discriminate against any applicant on the basis of race, color, age, national origin, religion, physical or mental disability or any other protected status under federal, state and local law.

Benefits

• Safe, stable, reliable work environments, medical, dental, and basic life and disability insurance benefits, 401k retirement plan, paid time off, annual bonus eligibility, and a minimum of 7 holidays throughout the calendar year.

At Lineage Logistics, helping to feed the world is more than a job – it’s a purpose we live every day.

Lineage is one of the world’s leading temperature-controlled logistics companies. Driven by our core values, we’re reimagining the global food supply chain. Lineage helps customers ranging from Fortune 500 companies to small family-owned businesses increase the efficiency and protect the integrity of their temperature-controlled supply chain. In recognition of the company’s leading innovations, Lineage was recognized as the No 1. Data Science company on Fast Company’s annual list of the World’s Most Innovative Companies in 2019, in addition to ranking 23rd overall in an evaluation of thousands of companies worldwide.

As part of the Lineage family, you’ll have the opportunity to grow your career as we continually expand, using technology and award-winning innovations, to meet the needs of customers around the world.