Dispatcher/Scheduler

Triple D Truss LLC; Mill Hall (Clinton County); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive pay based on experience

Stable, full-time employment

Family-oriented work environment

Opportunity to work with an growing/et

Paid time off and additional benefits

Job summary

Plain Talent Connection in Mill Hall, PA is seeking a Dispatcher / Scheduler to oversee daily deliveries, create driver schedules, and coordinate transportation logistics. This role requires strong organization, clear communication, and the ability to manage multiple priorities while delivering excellent service.

You will serve as the liaison between customers, drivers, and the production team, resolve scheduling conflicts promptly, and maintain accurate records.

Qualifications

• Previous scheduling/dispatching or logistics experience preferred.
• Strong organizational and time-management skills.
• Excellent communication and customer service abilities.
• Ability to multi-task and stay calm with changing schedules.
• Proficiency with scheduling software and basic office tech.

Responsibilities

• Manage and coordinate all company deliveries.
• Create and maintain delivery schedules for company drivers.
• Schedule truss, lumber, metal roofing, and siding deliveries to customer job sites.
• Communicate delivery details and timelines to customers, drivers, and production personnel.
• Monitor daily delivery routes and adjust schedules as needed.
• Coordinate with manufacturing and yard staff to ensure materials are prepared for shipment.
• Confirm delivery dates, locations, special site requirements, and customer expectations.
• Maintain accurate scheduling records and delivery documentation.
• Resolve scheduling conflicts and transportation issues promptly.
• Answer customer inquiries regarding delivery status and scheduling.
• Assist with administrative and office support duties as needed.
• Support a positive customer experience through professional communication and dependable service.

Skills

Strong organizational skills

Time-management

Clear communication

Customer service orientation

Multi-tasking

Team collaboration

Scheduling software proficiency

Tools

Scheduling software

Spreadsheets

Email

Office suite

Job description

Position Summary

The Dispatcher / Scheduler plays a critical role in managing daily delivery operations. This position is responsible for overseeing all deliveries, creating and maintaining driver schedules, coordinating transportation logistics, and serving as a communication link between customers, drivers, and internal team members. The ideal candidate thrives in a fast-paced environment, has strong organizational skills, and can effectively manage multiple priorities while maintaining excellent customer service.

Key Responsibilities

• Manage and coordinate all company deliveries.
• Create and maintain delivery schedules for company drivers.
• Schedule truss, lumber, metal roofing, and siding deliveries to customer job sites.
• Communicate delivery details and timelines to customers, drivers, and production personnel.
• Monitor daily delivery routes and make scheduling adjustments as needed.
• Coordinate with manufacturing and yard staff to ensure materials are prepared and ready for shipment.
• Confirm delivery dates, locations, special site requirements, and customer expectations.
• Maintain accurate scheduling records and delivery documentation.
• Resolve scheduling conflicts and transportation issues in a timely manner.
• Answer customer inquiries regarding delivery status and scheduling.
• Assist with administrative and office support duties as needed.
• Support a positive customer experience through professional communication and dependable service.

Qualifications

• Previous scheduling, dispatching, logistics, transportation, construction, or administrative experience preferred.
• Strong organizational and time-management skills.
• Excellent communication and customer service abilities.
• Ability to prioritize tasks and handle multiple projects simultaneously.
• Proficiency with computers, email, spreadsheets, and scheduling software.
• Strong attention to detail and problem-solving skills.
• Ability to work effectively with drivers, customers, sales staff, and production teams.
• Experience in the construction, building materials, manufacturing, or trucking industry is a plus.

What We're Looking For

• A self-motivated individual who enjoys planning and coordinating operations.
• Someone who can remain calm and focused when schedules change.
• A team player with a positive attitude and strong work ethic.
• An individual committed to delivering excellent service to customers and supporting operational efficiency.

Benefits

• Competitive pay based on experience
• Stable, full-time employment
• Family-oriented work environment
• Opportunity to work with an established and growing company
• Paid time off and additional benefits available based on company policy