Dispatcher (Salary commensurate with experience)

City of North Myrtle Beach; Ocean Drive Beach (SC); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Wellness Incentive Plan

Paid Holidays

Vacation Leave

Retirement plan

Job summary

The City of North Myrtle Beach is seeking a 911 Dispatcher to receive and process emergency requests for law enforcement, EMS, and Fire, dispatching to responders to ensure timely, professional service.

Requires High School diploma, 21+ years old, with Communications School Certification and NCIC Certification preferred; prior dispatch experience is a plus. CNMB offers comprehensive benefits and retirement plans.

Qualifications

• Must have High School diploma or equivalent and be at least 21 years of age.
• One to two years of experience preferred.
• Communications School Certification and NCIC Certification preferred.

Responsibilities

• Under general supervision, receives and processes requests for law enforcement, EMS, and Fire.
• Dispatches requests to appropriate personnel for response to ensure timely, professional handling.

Skills

High level communication

Stress management

Education

High School diploma or equivalent

Communications School Certification

NCIC Certification

Job description

General Statement of JobUnder general supervision, receives and processes requests for law enforcement, Emergency Medical Services, and Fire, dispatching same to appropriate personnel for response to requests, ensuring calls are handled in a professional and timely manner. Acquires and maintains 911 Operator certification. Works under time sensitive, stressful conditions.Minimum Training and ExperienceMust have High School diploma or equivalent and be at least 21 years of age; One to two years of experience preferred; Communications School Certification and NCIC Certification preferred.Physical RequirementsMust be physically able to operate video equipment, an alarm panel and a variety of automated office machines which includes a typewriter, computer, calculator, etc. Must be able to exert up to twenty pounds of force occasionally, and/or up to ten pounds of force frequently, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Light work usually requires walking or standing to a significant degree. Must be able to lift and/or carry weights of ten to eighty pounds.Health & WellnessEmployee Health Center (EHC)The City of North Myrtle Beach (CNMB) provides an EHC for full-time employees and eligible dependents on the city’s health insurance plan. The EHC provides sick visits, primary care, onsite Rx, and annual physicals with no copays.Wellness BenefitThe CNMB maintains a Wellness Incentive Plan (WIP) for full-time employees and spouses on the city’s health insurance plan. The WIP is designed to help reduce health risk among employees and promote a healthy workplace.Participating in the WIP provides the benefits of:• Saving money on insurance premiums• Earning up to $505 in HRA funds• Being proactive about your health• Helping to keep City health insurance premiums lowHealth Insurance (In-network)• $1,000 individual deductible• $3,000 family deductible• Annual maximum out of pocket $3,000 per individual/ $7,500 per family including deductibles, copays and coinsurance• Primary care $35 copay/ Specialty $45 copayHealth insurance deductions below Per Pay PeriodPlans Wellness Participant Wellness Non-ParticipantEmployee $0.00 $42.00Employee/Child $68.00 $102.00Employee/Spouse $123.00 $204.00Family $169.00 $277.00Dental Insurance• Preventative services covered at 100% in-network• Major services covered at 50% in-network• Annual maximum of $1,750Prescription Benefits• $10 Generic/$35 Formulary/$45 Non-Formulary• Mail order and specialty pharmacy availableVision Care• $225 material allowance (in-network) every benefit period towards prescription or nonprescription eyewear with a one-time $25 copay• In-network vision exams covered 100% with a $10 copayAquatic & Fitness CenterThe CNMB offers full-time employees a discounted membership at the Aquatic & Fitness Center. Membership can be paid through payroll deduction.Other Benefits• Tuition Reimbursement• Flexible Spending Account• Supplemental Insurance• Long Term Disability• Short Term Disability• Employee Assistance ProgramHolidays and LeavePaid Holidays• New Year’s Day• Dr. Martin Luther King Jr. Day• Fourth of July• Labor Day• Thanksgiving Day• Day after Thanksgiving• Christmas Day• Four floating holidays (two personal)Vacation LeaveYears of Service Regular FT0 to 5 80 hours each year5 to 10 120 hours each year10 or More 160 hours each yearSick Time• 80 hours annually on January 1st• Unused sick time is paid out at 50% in February of the following yearHoliday Bonus• Full-time employees, employed before August 15th of each year, are eligible for a Holiday BonusEmployee Tenure• Longevity awards at every five years of service (5 percent bonus)RetirementRetirement health insurance is available if eligibility requirements are met.General RetirementGeneral Employees* are enrolled in a 401(a) account upon hire. The account is funded by contributions made by the employee and the City.• City contributes 8% of employee’s salary & employee contributes a mandatory 2%• Vesting: 5 years of serviceSupplemental Retirement457 PlanDesigned for full-time employees to save and invest money with tax benefits. Contributions are made to an account based on the amount the employee chooses to allocate. Key features of the plan include:• Flexible withdrawal upon separation from employment• Withdrawals after age 59 1/2 or due to a qualified unforeseeable emergency• For general employees*, the City will match contributions up to 6% of salary after 2 years of full-time employment.Roth IRA• Available for employees to complement other retirement plans by allowing for tax-free earnings and, if needed, flexible withdrawals.*General Employees are all City of NMB employees that are not eligible for PEBA.Life InsuranceBasic Term Life/AD&D• Policy of $10,000 paid for by the CityVoluntary Term Life• Coverage up to $200,000 not to exceed 5 times annual base salary• Can also be purchased for spouse and/or childrenGeneral Employee*—Additional Term Life• Mandatory coverage• Employee benefit—1x annual salary• Coverage can be purchased for spouse or children $10,000/$5,000Disclaimer: The City reserves the right to modify or eliminate, determine eligibility changes and/or revise employee benefits plans, premiums, and/or benefits at any time with or without notice. Nothing described herein creates a contract. Programs are subject to annual appropriations, policies and benefits, and plan descriptions.