Permit & Licensing Technician (Community Development/Code Enforcement)

City of Sunny Isles Beach

Town of Florida (NY)

On-site

USD 36,000 - 48,000

Full time

5 hours ago

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Job summary

City of Sunny Isles Beach is seeking an entry-level Permit & Licensing Technician to perform clerical and administrative tasks in a City office. You will process permits, assist the public, and maintain records.

The role emphasizes accurate data entry, knowledge of office procedures, and strong customer service. A high school diploma and related experience are required; training will be provided.

Qualifications

High school diploma or GED with 1 year related experience issuing permits.
Ability to use standard office equipment and basic math.
Strong communication and organizational skills.

Responsibilities

Process, maintain, and issue business tax receipts and specialty permits.
Provide superior customer service as liaison to the public.
Explain requirements and assist with applications for permits and certificates; process lien searches and maintain files.
Enter data concerning enforcement violations and prepare files.
Operate standard office software and maintain computerized reports; file and organize records.

Skills

Office procedures

Microsoft Office

Customer service

Data entry

English grammar

Record keeping

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Outlook

Microsoft Access

Job description

Position Summary

The purpose of this position is to perform variety of skilled clerical and administrative support tasks, in a typical office setting, related to the function and department assigned.

Description

Position Scope

This is the entry-level class in the Permit & Licensing Technician series assigned to this Division.

Illustrative Examples of Essential Duties

This is not intended as a comprehensive list; it is intended to provide a representative summary of the major duties and responsibilities. Incumbent(s) may be required to perform all duties listed, and may be required to perform additional, position-specific tasks.

Processes, maintains, and issues business tax receipts and specialty permits.
Serves as liaison to the public and provides superior customer service.
Issues forms and assists the public with applications for business tax receipts, certificates of use, and specialty permits. Duties include explaining legal requirements and department policies and procedures, processing lien searches, retrieving files of past enforcement cases, entering data concerning enforcement violations, and preparing files for Code Enforcement violations Conducts some research to determine property ownership, corporate and fictitious name status, State licensure and registrations or as necessary.
Utilizes personal computers and computer software to perform word processing and spreadsheet functions; prepares and maintains computerized reports. Sorts and files documents and records, maintaining alphabetical, index, and cross-reference files; assists department with photocopying, assembling materials, and simple clerical work when assigned.
Answers the telephone, waits on the general public, and provides information related to department and/or city policies and procedures, makes appointments and announces callers.
Assists in receiving, sorting and distributing incoming and outgoing mail; assists in maintaining paper and other supplies stocked in the supply room, and by the copy and fax machines; assists in ordering supplies.
Builds and maintains positive working relationships with co-workers, other employees, and the public using principles of good customer service; promotes and represents the City to the public in a friendly, helpful, and professional manner.
Identifies and/or recommends cost control measures in the delivery of all services and functions in his/her department and under his/her area of responsibility.
Performs other related duties as assigned.

Knowledge, Skills And Abilities

Good knowledge of office practices and procedures including filing and basic record keeping.
Good knowledge of the operation of standard office equipment including work processing and computer equipment, copiers, fax machines and printers.
Good knowledge of English usage, spelling, grammar and punctuation.
Good knowledge of business letter writing and typing formats. Good knowledge of basic mathematics.
Ability to communicate clearly and concisely, both orally and in writing; ability to establish and maintain effective working relationships with those contacted in the course of work; ability to organize and maintain accurate records and files; ability to learn the operation, policy and procedures of the City and the assigned department or office; ability to perform difficult and complex clerical and administrative support work using independent judgment.
Good knowledge of personal computers Microsoft Office Word; some knowledge of Microsoft Office Outlook and Access.

Minimum Requirements

Required Education & Experience

High school diploma or general education degree (GED) supplemented by one (1) year related experience issuing permits; or any acceptable related combination of training and experience.

Licenses and/or Certifications

None

Physical Requirements & Working Conditions

The essential job functions of this position will require the employee to perform the following physical activities. Employee accommodations for physical or mental disabilities will be considered on a case-by‑case basis:

On a continuous basis, sit at desk and/or stand at counter for long periods of time. While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, and operate office equipment, and must frequently communicate by talking and listening. The employee is occasionally required to climb or balance. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. Frequently required to walk. see, hear and talk with the public; read presented documents, write or use keyboard to communicate through written means. On occasion required to run errands, to climb or balance, stoop, kneel, crouch, taste, or smell. Intermittently twist and reach office equipment; lift or carry weight regularly of 10 pounds and on occasion weight of up to 30 pounds.

Additional Information

There is a one-year probationary period.
It is the responsibility of the incumbent to maintain their licenses and/or certifications as a job requirement.
Background screenings are conducted through the Clearinghouse @https://info.flclearinghouse.com.

Health Insurance

The City Has a Three-tiered Stipend Plan To Help Offset The Cost Of Employee Health Insurance Coverage. The Three Tiers Are As Follows

Opt Out – Employees opting out of the City’s health insurance plan receive $550 contribution, pro‑rated semi‑monthly. Only employees who provide proof they are enrolled in a creditable coverage insurance plan or Medicare may "opt‑out" of the City’s health insurance plan. The City reserves the right to verify coverage, request additional information, deny, or cancel this benefit at any time.
Single Coverage – Employees choosing single coverage receive a contribution of $814.60 monthly, pro‑rated semi‑monthly.
Dependent Coverage – Employees choosing dependent coverage receive a monthly contribution amount of $1,183.92 if enrolling with employee + child(ren) coverage, $1,261.40 if enrolling with employee + spouse coverage, or $1,5633.48 if enrolling with family coverage, pro‑rated semi‑monthly.

If the dollar amount of the coverage selected is less than the amount allowed, the employee receives the difference, prorated semi‑monthly, likewise if the dollar amount of the insurance coverage selected exceeds the allowed amount, the employee pays the difference, pro‑rated semi‑monthly, The City will deduct all applicable taxes.

Currently the City offers two health insurance plans through United Health Care as follows

High Option OAP – Standard Insurance Plan
Low Option OAPIN – Lower tiered insurance plan with higher deductibles and co‑payments.

Dental and Vision Insurance

The City pays 100% of the cost for employee coverage for dental DHMO plan and the vision plan and 50% of the cost for dependent coverage for dental DHMO plan and the vision plan. Dental and vision insurance are mandatory for employees.

The City offers a DHMO dental plan through United Health Care. A PPO Dental plan is available as an upgraded option. The City offers a PPO vision plan through EyeMed.

Life Insurance

General Employees – One times the amount of employee's annual salary or $25,000, whichever is greater.
Department Heads - Two times the amount of employee's annual salary.

Long Term Disability

The City provides each employee with long term disability insurance and accidental death and dismemberment insurance at no cost.

Workers Compensation

The City may provide full salary to employees injured on the job for a period of up to 13 weeks, (in lieu of the 2/3 salary offered by the state). Thereafter, employees must seek supplemental pay through the City provided Long‑Term Disability Plan.

Cafeteria Plan

The City offers employees optional pre‑tax insurance plans (Section 125) through AFLAC. Plans include cancer insurance, short‑term disability insurance, and more. Also offered is a Flexible Spending Account, which can be used to put money aside, pre‑tax, for planned medical/dental expenses, and for childcare expenses.

Retirement

Employees Are Automatically Enrolled In One Of Two Retirement Plans, Depending Upon Hire Date And Position. The Plans Are As Follows

Florida Retirement System ("FRS"): Under this plan, employees and the City make a contribution to the retirement plan in an amount specified according to the employee's classification. The current contribution rates are as follows:

Class

Employee Contribution

Rate

City Contribution

Rate

Total Contribution Rate

Regular Class

3.00%

13.59%

16.59%

Special Risk Class

3.00%

.74%

40.74%

Senior Management Class

3.00%

32.60%

35.60%

Employees have the option of choosing the Pension Plan or the Investment Plan.

Under the Pension Plan, employees enrolled in the FRS prior to July 1, 2011, need to have 6 years of service to be vested. Employees enrolled in the FRS on or after July 1, 2011, must have 8 years of service to be vested.

Under the Investment Plan, employees need to have 1 year of service to be vested.

ICMA‑RC (now Mission Square Retirement)

General Employees: All eligible employees hired before November 2002 were enrolled in the ICMA Plan. This plan is not open to newly hired employees. Under this plan, the City contributes 11% and the employee 4% to a retirement investment plan. Employees are fully vested after 3 years.

Senior Management Employees: All eligible employees hired before November 2002 were enrolled in the ICMA Plan. This plan is only open to certain positions which are not designated and/or classified under FRS. Under this plan, the City contributes 11% and the employee 6% to a retirement investment plan. Employees are fully vested after 3 years.

An optional Section 457 tax deferred savings program is available to employees who wish to supplement future retirement income. The plan allows employees to put aside a portion of their earnings pre‑tax each pay period, through payroll deduction, into an account for their retirement and reduce the amount of earnings that is currently taxable.

Sick Leave

Employee earn twelve (12) sick days per calendar year on a prorated basis (1.846 per week).

Vacation Leave

General Employees: 10 days per year (1.539 hours per week).
Department Heads – Fifteen (15) days per year (2.308 hours per week)

Vacation accruals are increased incrementally thereafter, as per City policy.

Holidays

Employees are compensated for twelve (12) Federal holidays per year. These include New Year's Day, Martin Luther King's Birthday, President's Day, Police Appreciation Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veteran's Day, Thanksgiving Day, Day after Thanksgiving, and Christmas Day.