Dispatcher - Public Transit

Beaver County Transit Authority; Aliquippa (Beaver County); On-site; USD 30,000 - 42,000; Full time

Job summary

Beaver County Transit Authority is seeking a full-time dispatcher with a CDL to oversee bus operators and ensure high-quality service. The role handles dispatch using state-of-the-art technologies, resolves route issues, and may involve driving duties when needed.

Candidates must have a high school diploma or GED, 3-5 years in transit operations, CDL with passenger endorsement, and computer proficiency. Salary starts at $26/hour with DOT safety requirements.

Qualifications

• Requires high school diploma or GED.
• 3-5 years experience in transit/transportation operations.
• CDL with passenger endorsement.
• Computer experience.

Responsibilities

• Directs bus operators to deliver service and monitor performance.
• Resolve delivery issues for fixed routes and other services.
• Prepare paperwork for work assignments, operators hours, absences and payroll.
• Assist with driving responsibilities if needed.

Skills

Transit experience

Computer experience

Dispatch software

Education

High school diploma or GED

CDL with passenger endorsement

Tools

Computer Aided Dispatch

Job description

Beaver County Transit Authority is in need of a full time experienced dispatcher. Must have CDL.

This position directs bus operators in the delivery of service and monitors their performance. Makes recommendations to improve day to day service delivery. Primary responsibilities include monitoring and ensuring highest quality service to our customers utilizing state of the art technologies including computer aided dispatch. Resolves delivery issues for fixed routes and other services that may be provided. Assists with driving responsibilities if needed.

Ensures that all bus operators are fit for duty prior to leaving for their shift, ensures all routes are covered. Responds to bus operator issues in accordance with policy and procedures in regards to accidents, detours, breakdowns, emergencies and adverse weather conditions.

Dispatcher will prepare paperwork for work assignments, operators hours, absences and payroll.

Position requires high school diploma or GED, 3-5 years experience in transit/transportation operations, CDL with passenger endorsement and computer experience.

• Hours are Monday & Tuesday - 3:45am-1:45pm
• Friday - 1:30pm - 11:30pm
• Saturday - 10am - 8pm

Starting Wage is $26/hr.

This is a Safety Sensitive position with the Authority subject to DOT drug and alcohol testing requirements and BCTA's Drug and Alcohol policy. Position also requires a CDL physical examination.

Beaver County Transit Authority is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.