Dispatcher (part-time)

Service Corporation International; Tucson (AZ); On-site; USD 42,000 - 64,000; Full time

Job summary

Service Corporation International in Tucson, AZ is seeking a Dispatch Scheduler to coordinate resources for client families. You will dispatch vehicles and associates, manage removals and memorial service logistics, and ensure timely, accurate scheduling to support daily operations.

Qualifications include a high school diploma or GED, 6 months scheduling or logistics experience, and strong communication skills. A valid driver’s license may be required, and Saturday/Sunday shifts are common.

Qualifications

• Education: High school diploma or GED equivalent.
• Excellent communication and interpersonal skills.
• Ability to prioritize and organize effectively in a fast-paced environment.
• Basic knowledge of computers and MS Office.

Responsibilities

• Dispatch resources to meet client family needs.
• Take first call information and initiate required resources.
• Process removal paperwork and embalm equipment logistics.
• Maintain scheduling for multiple locations and staff.
• Manage inventory for caskets, containers, and supplies.
• Perform other duties as directed by management.

Skills

Scheduling

Logistics

Communication

Multi-tasking

MS Office

Education

High school diploma or GED

Tools

MS Office

Job description

Our Associates Celebrate Lives

Our associates celebrate lives. We celebrate our associates. Schedules resources and automotive equipment relating to daily operations in support of a funeral home and/or care center. Ensures that adequate coverage is available and scheduled to provide a superior service to client family, while maximizing the full potential use of company human and physical resources in accordance with established budgetary standards.

Job Responsibilities

• Provides consistent support by dispatching resources to meet the needs of client families
• Receives first call information and initiates the resources required for dispatch
• Processes removal paperwork
• Assists with recording keeping of embalming documentation as required
• Ensures that vehicles and associates are dispatched in accordance with company standards
• Dispatch services may include: Removals, Visitations, Transfers of casketed decedent and/or remains to final dispositions, Decedent memorial services
• Schedules activities for both the internal staff as well as market locations
• Schedules the dispatch of vehicles and associates to ensure that services are provided as scheduled; services may include: Removals, Visitations, Transfers of casketed decedent and/or remains to final dispositions, Decedent memorial services
• Maintains in-house scheduling of location resources
• Schedules sufficient resources to meet market commitments
• Demonstrates a commitment to internal and external customer service while serving the Company’s families exceptionally well
• Builds and maintains strong relationships by promoting a team atmosphere
• Communicates with location associates, including directors, managers and other staff members to mitigate confusion and misunderstanding
• Leads by example while staying engaged and supportive of company initiatives
• Manages inventory for caskets and cremation containers for the market, including receiving requests and making orders as required
• Takes and places orders for necessary supplies
• Orders additional general supplies at the direction of the location management
• Performs other duties as directed by management

Minimum Requirements

• Education: High school diploma or GED equivalent
• Licenses: Current valid driver’s license may be required
• Experience: Minimum of six (6) months scheduling or logistics experience
• Knowledge, Skills and Abilities: Knowledge of the company’s service promise, services, capabilities, policies procedures and practices to effectively manage various location needs
• Knowledge, Skills and Abilities: Ability to resolve issues in accordance with company goals and objectives
• Knowledge, Skills and Abilities: Excellent communication skills and interpersonal skills
• Knowledge, Skills and Abilities: Ability to prioritize and organize effectively with a keen sense to detail
• Knowledge, Skills and Abilities: Ability to work in a fast paced, high pressure environment
• Knowledge, Skills and Abilities: Ability to multi-task using multiple software programs simultaneously
• Knowledge, Skills and Abilities: Ability to communicate with associates, customers, supplies in person or by phone
• Knowledge, Skills and Abilities: Solid knowledge of computers, MS Office, e-mail, internet and other software required or willingness to learn
• Good driving record
• Schedule Saturday and Sunday 8am to 5pm; additional hours offered as available

Postal Code: 85706

Category (Portal Searching): Operations

Job Location: US-AZ - Tucson

Who We Are

We are a company committed to supporting families at difficult times. Nowhere will you find a group of caregivers and teams more passionate about the work they do or more invested in the well‑being of the families they serve. The Dignity Memorial name is a symbol of trust and a mark of excellence. As the largest provider of funeral, cemetery and cremation services in North America, we’re dedicated to celebrating the life and legacy of every loved one with professionalism, compassion and attention to detail that is second to none.

Equal Opportunity Employer

“SCI” refers to Service Corporation International and its affiliates.

Equal Opportunity Employer, M/F/D/V SCI Shared Resources, LLC is committed to an inclusive, barrier‑free recruitment and selection process.

On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.