Dispatcher (part-time)

Morton College; Morton (IL); On-site; USD 35,000 - 55,000; Full time

Job summary

Morton College is seeking a Radio Dispatcher to monitor CCTV cameras, alarms, and a multi-line switchboard. You will dispatch Campus Police, answer calls, and perform light clerical tasks at the information desk in the B & C foyer.

Responsibilities include confidentiality, prompt responses to staff, and coordination with external agencies. The role requires a high school diploma, good typing and computer skills, and LEADS certification within three months.

Qualifications

• High school diploma or GED required.
• Strong communication and typing skills essential.
• Criminal background check and LEADS certification within 3 months.

Responsibilities

• Monitor CCTV and alarm systems; dispatch Campus Police personnel.
• Answer telephone calls and perform light typing/clerical duties.
• Operate multi-line switchboard and relay information to appropriate personnel.
• Maintain confidentiality of department information and comply with policy.

Skills

Good communication

Ability to work under pressure

Typing speed/computer skills

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Publisher

Job description

The Radio Dispatcher will monitor closed-circuit television cameras and alarm systems, dispatch Campus Police personnel, answer telephone calls, complete reports, and perform light typing and clerical duties. Duties may include the operation of a multiple line switchboard which is located within the B & C foyer main entrance information desk. Duties and responsibilities of this position may change as the need arises.

• At all times, maintain the confidentiality and integrity of all information, data reports, operations, and activities of the department. Not to discuss any of the duties, investigations, assignments, or activities of the department with anyone outside of the department, except as instructed by the Chief of the department or college administration staff.
• Ensure all responses and requests from the college staff/faculty, students, and other agencies of the public are handled in a prompt, courteous, efficient and professional manner at all times and under all circumstances.
• Operate and respond to office, emergency, elevator and parking lot telephones.
• Monitor fire alarms systems and dispatch police and/or fire department and off campus emergency personnel equipment when necessary.
• Monitor video surveillances cameras, (CCTV) and dispatch officers when necessary.
• Notify Campus Operations and Facilities of needed emergency repairs and inform shift supervisor.
• Maintain data required by federal law to compile statistics for the Jeanne Clery Act and independently compile data and submit monthly Uniform Crime Report (UCR) to the Illinois State Police.
• Brief on-coming shift personnel regarding any special events, occurrences or needs.
• Ensure requests for assistance or information from other law enforcement agencies and other outside agencies are handled promptly and professionally.
• Type and compile letters, memoranda’s, records, and periodic reports from copy to rough draft following standard procedures as to composition, most of which is confidential in nature.
• Input and access information from automated law enforcement systems such as license and criminal history checks, transmission logs maintenance, daily logs, and other required documents. Train new communications personnel.
• Performs related duties as assigned by the Chief or Shift Supervisor.

Required Qualifications

The candidate must have a High school diploma or GED; good communication skills; ability to work under pressure; and good typing and computer skills; able to file accurately. Must be able to pass LEADS certification test within the first three months of employment. The candidate will need to have a cooperative attitude and be honest, and have well-groomed appearance. The candidate will be required to successfully complete intensive criminal background investigation.

Must be able to demonstrate the Morton College core values of Compassion, Equity, Accountability, Innovation, Excellence, and Respect.

Preferred Qualifications

Bilingual in English/Spanish. Experience as a Radio Operator/Dispatcher. Excellent computer skills in Microsoft Word, Excel and Publisher.