Dispatcher in Kent, WA

Driveforhansenadkins; Kent (WA); On-site; USD 52,000 - 56,000; Full time

Benefits offered by this job

401K Retirement Plan

Company Paid Medical Insurance

Company Paid Dental Insurance

Vision Insurance

Company Paid Life Insurance

Company paid vacation/sick time

FSA

EAP Program

Job summary

Hansen & Adkins Auto Transport is seeking a dispatcher to schedule drivers and equipment, ensuring safe, efficient operations and top-tier customer service.

You will coordinate daily activities, maintain driver profiles, and ensure compliance with DOT regulations while upholding the company's values of teamwork and safety.

Qualifications

• 2+ years operational experience.
• High school diploma or GED preferred.
• Proficient in Microsoft Outlook, Word, and Excel; knowledge of industry software.
• Strong analytical, communication and interpersonal skills.
• Well organized with the ability to handle a high volume of calls in a fast-paced environment.
• Be available for work on weekends or holidays.

Responsibilities

• Coordinate Driver dispatch and equipment assignment for full productivity and utilization to maximize HOS and loaded miles.
• Ensure driver compliance to all company policies and guidelines in accordance with all Federal, State, and local regulations.
• Create load make up effectively to meet the needs of customers KPI’s, prioritization and specifications.
• Optimize driver performance by creating driver relationships and building strategic goals in line with company objectives.
• Verify dispatch completion through driver check-in and identify priorities that may require reallocating resources as necessary and to ensure accurate customer reporting.
• Maintain up to date dealer and driver profiles, as well as proper document retention by storing necessary load information.
• Provide Courteous and professional customer service to all department heads, Customer Representatives, and Vendors both by phone and in person.
• Miscellaneous tasks relating Operations, Safety, and Quality as assigned by Management.
• Uphold the company’s core values of Teamwork, Integrity, Respect, Excellence, and Safety.

Skills

Analytical skills

Communication

Interpersonal skills

Weekend availability

Education

High school diploma or GED

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Industry software

Job description

We are continually looking for talented individuals to join our Hansen & Adkins family!

With nearly three decades of continuous growth and no signs of slowing down, Hansen & Adkins Auto Transport, Inc. ("H&A") is dedicated to providing high-quality, cost-effective vehicle transportation and related services; with a strong commitment to safety, customer success, innovation, and reliability. Founded in 1994 by industry veterans Steve Hansen and Louie Adkins, the Company has grown from just 3 haulers to over 1,000 haulers, earning numerous industry awards along the way. H&A is currently serving 16 major auto manufacturers nationwide and in Canada.

The dispatcher role is responsible for the safe and profitable scheduling of drivers and equipment. They are specialists in communication who coordinate daily activities to provide extraordinary customer service on behalf of the company.

$25/hour

Responsibilities:

• Coordinate Driver dispatch and equipment assignment for full productivity and utilization to maximize HOS and loaded miles.
• Ensure driver compliance to all company policies and guidelines in accordance with all Federal, State, and local regulations.
• Create load make up effectively to meet the needs of customers KPI’s, prioritization and specifications.
• Optimize driver performance by creating driver relationships and building strategic goals in line with company objectives.
• Verify dispatch completion through driver check-in and identify priorities that may require reallocating resources as necessary and to ensure accurate customer reporting.
• Maintain up to date dealer and driver profiles, as well as proper document retention by storing necessary load information.
• Provide Courteous and professional customer service to all department heads, Customer Representatives, and Vendors both by phone and in person.
• Miscellaneous tasks relating Operations, Safety, and Quality as assigned by Management.
• Uphold the company’s core values of Teamwork, Integrity, Respect, Excellence, and Safety.

Here at Hansen & Adkins Auto Transport we appreciate our employees, and we offer a great and comprehensive benefit package with competitive wages:

• 401K Retirement Plan, with a company match of 25% of employee’s contribution
• Company Paid Medical Insurance
• Company Paid Dental Insurance
• Vision Insurance available
• Company Paid Life Insurance
• Company paid vacation/sick time
• FSA
• EAP Program

Qualifications:

• 2+ years operational experience
• High school diploma or general education degree (GED) preferred
• Comprehensive knowledge of DOT regulations preferred
• Should be proficient in Microsoft Outlook, Word, and Excel and additional industry software.
• Strong analytical, communication and interpersonal skills.
• Well organized with the ability to handle a high volume of phone calls, incoming and outgoing, in a fast-paced environment.
• Be available for work on weekends or holidays, as advised.