Dispatcher II: Master Local Freight Routing & Customer Care

Ait-Worldwide-Logistics; Bridgeton (MO); Sur place; USD 42 000 - 56 000; Plein temps

Avantages offerts par ce poste

Medical benefits

Dental & Vision

401(k) plan

Tuition Reimbursement

Paid time off

Résumé du poste

AIT Worldwide Logistics is seeking a Dispatcher II to oversee local pickup and delivery, coordinating between drivers and delivery agents. The role emphasizes routing, dispatching, and accurate documentation of shipment milestones in MyAIT and AS400.

Ideal candidates have 3–5 years in Freight Forwarding or related customer service, strong communication, and a proactive problem-solving mindset. This on-site position offers weekend hours and opportunities for additional earnings.

Qualifications

• High School Diploma or GED required; Associate degree preferred.
• 3–5 years in Freight Forwarding or related customer service/operations.
• Proficient in Microsoft Office; AS400 experience preferred.
• Strong problem solving and multi-tasking skills.
• Excellent communication with customers, drivers and co-workers.

Responsabilités

• Route local freight and dispatch drivers; perform dock checks; track shipments.
• Enter shipment milestones into MyAIT and AS400.
• Provide customer service to identify and meet customer needs; handle inquiries/complaints.
• Assign driver load planning based on local mapping and appointments.
• Identify and prioritize rushed/urgent/last-minute shipments.

Connaissances

Team player

Strong work ethic

Growth mindset

Customer service

Problem solving

Communication skills

Formation

High School Diploma/GED

Associate degree preferred

Outils

AS400

Microsoft Office

Description du poste

AIT Worldwide Logistics is seeking a Dispatcher II to oversee local pickup and delivery, coordinating between drivers and delivery agents. The role emphasizes routing, dispatching, and accurate documentation of shipment milestones in MyAIT and AS400.

Ideal candidates have 3–5 years in Freight Forwarding or related customer service, strong communication, and a proactive problem-solving mindset. This on-site position offers weekend hours and opportunities for additional earnings.