Dispatcher Ii

Jobtome; Springfield Township (OH); Presencial; USD 36.000 - 52.000; Jornada completa

Descripción de la vacante

Jobtome in the United States is seeking a Dispatcher responsible for executing a daily plan for freight movement within an assigned area. You will assess customer needs and delivery timing, manage the daily delivery schedule for drivers, and plan shipments to retail outlets.

Qualifications include a high school diploma or equivalent and at least 2 years of dispatching experience. Strong conflict-resolution and communication skills are essential for collaborating with customers and team members.

Formación

• High school diploma or equivalent.
• 2 years of dispatching experience.
• Excellent conflict resolution and communication skills.
• Effective oral, written and interpersonal communication skills.

Responsabilidades

• Assess customer needs and timing of deliveries.
• Manage daily delivery schedule for drivers.
• Plan deliveries to inventory-managed retail gas outlets.
• Receive orders from suppliers, gas station dealers, and renewable fuels distributors.
• Provide frontline customer service for existing accounts.
• Answer all incoming phone calls promptly and courteously.
• Monitor e-mail for incoming orders, inventory updates, and team communication.
• Monitor web portals for station inventories.
• Solicit freight from customers.
• Create loads in dispatch system.
• Divide dispatch responsibilities with other team members.
• Enter incidents into KITS (incident reporting system).

Conocimientos

Conflict resolution

Communication skills

Customer service

Educación

High school diploma or equivalent

Descripción del empleo

Position Summary

This position is responsible for executing a daily plan for movement of all freight within an assigned area.

Essential Functions

• Assess customer needs and timing of deliveries
• Manage daily delivery schedule for drivers
• Plan deliveries to inventory-managed retail gas outlets
• Receive orders from suppliers, gas station dealers, and renewable fuels distributors
• Provide frontline customer service for existing accounts
• Answer all incoming phone calls promptly and courteously
• Monitor e-mail for incoming orders, inventory updates, and communication between team members
• Monitor web portals for station inventories
• Solicit freight from customers
• Create loads in dispatch system
• Divide dispatch responsibilities with other team members
• Enter incidents into KITS (incident reporting system)

Qualifications

• High school diploma or equivalent
• 2 years of dispatching experience
• Excellent conflict resolution and skills
• Effective oral, written and interpersonal communication skills

Note: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of associates so classified. Management retains the right to assign or reassign duties at any time. Job description is subject to change. All employees of the Company are expected to: Promote positive work habits including effective and timely communication, teamwork and respect for co-workers. Provide constructive guidance to other employees and representatives of third parties. Contribute to providing the highest quality of products and services to customers. #LI-ONSITE #LI-JQ1 #NDHP