Dispatcher (Graveyard Shift)

Ultimate Staffing Services; Adelanto (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

Ultimate Staffing Services in Adelanto, CA is seeking a Dispatcher to coordinate daily transportation, communicate with drivers and customers, and ensure on-time loads. You will monitor shipments, schedule tasks, and maintain accurate records to support smooth operations.

This role requires strong multitasking, attention to detail, and a commitment to safety and customer service; proficiency with dispatch software, Excel, and AS400 is preferred.

Qualifications

• Experience in dispatch, logistics, or customer service.
• Proficient in Excel; AS400 is a plus.
• Strong organizational and communication skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Coordinate and monitor movement of equipment, drivers, and shipments.
• Communicate with drivers, customers, and vendors via phone and email.
• Schedule loads and assist dispatch operations to ensure on-time service.
• Enter and maintain accurate dispatch data and reports.
• Escalate service issues to management promptly.
• Maintain safety and compliance with policies.

Skills

Dispatch

Logistics

Customer service

Excel

AS400

Communication

Organizational

Tools

AS400

Excel

Dispatch software

Job description

Dispatcher

The Dispatcher is responsible for coordinating daily transportation operations by communicating with drivers and customers, scheduling and tracking loads, ensuring compliance with company and regulatory requirements, and maintaining accurate operational records. This role requires strong multitasking abilities, attention to detail, and a commitment to safety and customer service.

Essential Responsibilities

• Coordinate and monitor the movement of equipment, drivers, and customer shipments.
• Communicate effectively with drivers, customers, and vendors via phone, electronic communication systems, and written correspondence.
• Schedule loads and assist with dispatch operations to ensure on-time service.
• Enter and maintain accurate operational data and reports.
• Support safety initiatives and help ensure compliance with company policies and industry regulations.
• Serve as a primary point of contact for customer inquiries, order entry, and service requests.

Key Duties

• Maintain regular communication with drivers through dispatch software, PeopleNet, phone, and other communication platforms.
• Receive, process, and input customer orders accurately and efficiently.
• Monitor load status and provide timely updates to customers, drivers, and supervisors.
• Escalate service failures, delayed shipments, accidents, incidents, injuries, spills, and other operational issues to management promptly.
• Prepare and maintain required dispatch and operational reports.
• Promote a culture of safety and compliance at all times.

Qualifications

• Previous dispatch, logistics, transportation, or customer service experience preferred.
• Proficiency in Microsoft Excel, Word, and data entry systems; AS400 experience is a plus.
• Strong organizational, communication, and problem-solving skills.
• Ability to manage multiple priorities and work effectively in a fast-paced environment.
• Ability to meet deadlines while maintaining accuracy and attention to detail.
• Dependable attendance and punctuality required.

Schedule

• Graveyard Shift: 12:00 AM to 8:30 AM

Temp-to-Hire Opportunity

Location: Adelanto, CA

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status.

We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.