Dispatcher - Friday-Tuesday 2pm -10:30pm

UPS

New York (NY)

On-site

USD 31,000 - 57,000

Full time

4 days ago

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Benefits offered by this job

Medical/prescription drug coverage

Dental coverage

Vision coverage

Flexible Spending Account

Health Savings Account

Dependent Care Flexible Spending Album

Basic and Supplemental Life Insurance

Disability Insurance

Employee Assistance Program

401(k) retirement program

Vacation

Paid Holidays and Personal time

Paid Sick and Family and Medical Leave

Discounted Employee Stock Purchase

Job summary

UPS in the United States is seeking a logistics professional to manage airfreight operations within Marken, UPS Healthcare Precision Logistics. You will coordinate collections, deliveries, and recoveries across drivers, agents, and departments to ensure compliant and timely transport of shipments.

Candidates should have experience with airfreight, import/export regulations (TSA/CBP/FDA), GDP environments, and a proven ability to improve processes while maintaining safety and quality.

Qualifications

Experience with airfreight operations, import/export operations and related regulatory requirements (TSA, US CBP, FDA etc).
The ideal candidate has experience from working in a GDP environment.
Proven ability to implement process improvement initiatives.
Decision making and problem solving skills.
Attention to detail and truly cares about quality.
Excellent communication skills.

Responsibilities

Coordinate collections, deliveries, drop offs and recoveries with other departments/Marken Offices/Agent and drivers.
Maintain constant communication with Packaging Team to ensure availability of required supplies for collections, deliveries, drop offs and recoveries.
Condition the shipments as required.
Create the applicable Route Legs depending on the service.
Provide the proper documentation to the agent/Marken Driver for collections, deliveries, drop offs and recoveries.
Track every shipment using the Maestro Wiki report designed for Dispatch.
Confirm that every recovery/receiving is complete by matching the information against the manifest during reception process.
Ensure that the Agent/Marken driver is updating the information in the system through the mobile app (XMaestro).
Provide periodical inspection to the vehicles to confirm that they are in proper conditions.
For NFO shipments provide expedited dispatch to tender the shipments immediately after collection and alert the receiving agent/office.

Skills

Airfreight operations

Import/Export

GDP environment

Process improvement

Decision making

Attention to detail

Communication skills

Job description

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description

Together, we are Marken, UPS Healthcare Precision Logistics. As the clinical and advanced therapy part of UPS Healthcare, we reach patients faster, with greater scalability and access to new pathways throughout the supply chain. With our One UPS advantage and comprehensive service portfolio, including Polar Speed's in-network pharmacies, we are optimally positioned to keep our clients competitive in an increasingly complex market.

Job Purpose

Ensure efficient transportation of shipments through our Vehicle fleet and local agent network to comply with the company and customer requirements, maintaining safety and quality standards.

Main Duties And Responsibilities

Coordinate collections, deliveries, drop offs and recoveries with other departments/Marken Offices/Agent and drivers
Maintain constant communication with Packaging Team to ensure availability of required supplies for collections, deliveries, drop offs and recoveries
Condition the shipments as required
Create the applicable Route Legs depending on the service
Provide the proper documentation to the agent/Marken Driver for collections, deliveries, drop offs and recoveries
Track every shipment using the Maestro Wiki report designed for Dispatch
Confirm that every recovery/receiving is complete by matching the information against the manifest during reception process, placed shipment into required temperature and replenished as needed.
Ensure that the Agent/Marken driver is updating the information in the system through the mobile app (XMaestro)
Provide periodical inspection to the vehicles to confirm that they are in proper conditions
For NFO shipments provide expedited dispatch to tender the shipments immediately after collection and alert the receiving agent/office
Notify any discrepancies to the respective department, agent or Marken Office and update Maestro accordingly
Updating the Tableau board
Uploading all documents in the system in a timely manner
Downloading TT4's in the system in a timely manner
Placing delay codes and notes in Maestro
Updating the dispatch turnover spread sheet for the next shift
Confirming and printing emails for pickups
Consistent communication with Export and Import for airport recoveries and drops
Knowing the location of your drivers and LSP'S always
Replenishing all local deliveries as necessary
Paying for Import shipments
Creating Pick Up Orders for airlines
Going over the Route leg alert screen in Maestro
Forklift
Warehouse and airport experience.

Requirements

Experience with airfreight operations, import/export operations and related regulatory requirements (TSA, US CBP, FDA etc)
The ideal candidate has experience from working in a GDP environment
Proven ability to implement process improvement initiatives
Decision making and problem solving skills
Attention to detail and truly cares about quality
Excellent communication skills

Compensation & Benefits

Our compensation reflects the cost of labor across several US geographic markets.

The base pay for this position ranges from $22.15 per hour to $25.00 per hour.

Pay is based on several factors including but not limited to, market location and may vary depending on job-related knowledge, skills, and education/training and a candidate’s work experience.

Hired applicants may be eligible for Medical/prescription drug coverage, Dental coverage, Vision coverage, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick and Family and Medical Leave time as required by law.

Medical/prescription drug coverage
Dental coverage
Vision coverage
Flexible Spending Account
Health Savings Account
Dependent Care Flexible Spending Account
Basic and Supplemental Life Insurance & Accidental Death and Dismemberment
Disability Income Protection Plan
Employee Assistance Program
401(k) retirement program
Vacation
Paid Holidays and Personal time
Paid Sick and Family and Medical Leave time as required by law

Employee Type

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Pay Range

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $22.15/hr to $41.30/hr. Pay is based on several factors including but not limited to, market location and may vary depending on job-related knowledge, skills, and education/training and a candidate’s work experience. Hired applicants are offered annual short-term and/or long-term incentive compensation programs, subject to applicable eligibility requirements. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance. The company offers the following benefits for this position, subject to applicable eligibility requirements.

Medical/prescription drug coverage, Dental coverage, Vision coverage, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick and Family and Medical Leave time as required by law, and Discounted Employee Stock Purchase Program.