A prominent heating and air conditioning company in Fort Worth, Texas, is seeking a Dispatcher to manage service appointments and ensure client satisfaction. The ideal candidate will demonstrate excellent communication skills, a team-oriented mentality, and a commitment to efficiency. Responsibilities include maintaining the dispatch board, liaising with field staff, and communicating with customers. The company values self-motivated individuals who thrive in a fast-paced environment and are passionate about their work.
Qualifications
Strong ownership and self-motivation.
Team player who believes in collaboration.
Professional appearance and attitude.
Responsibilities
Manage the dispatch board to ensure timely service.
Notify clients of any delays in arrival.
Coordinate with Parts & Purchasing for efficient operations.
Debrief with field staff post-job completion.
Ensure accuracy of job notes and invoices.
Skills
Strong written and verbal communication skills
Strong active listening skills
Ability to multi-task, prioritize, and manage time effectively
Comfortable with computer systems and software
Job description
A prominent heating and air conditioning company in Fort Worth, Texas, is seeking a Dispatcher to manage service appointments and ensure client satisfaction. The ideal candidate will demonstrate excellent communication skills, a team-oriented mentality, and a commitment to efficiency. Responsibilities include maintaining the dispatch board, liaising with field staff, and communicating with customers. The company values self-motivated individuals who thrive in a fast-paced environment and are passionate about their work.