Dispatcher -- East Valley

AeroGuard Flight Training Center; Chandler (AZ); On-site; USD 48,000 - 62,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee assistance program

Flexible schedule

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid time off

Vision insurance

Job summary

AeroGuard Flight Training Center in Chandler, AZ is seeking a detail-oriented Dispatch Coordinator to manage training flights and simulators. You will verify student credentials, dispatch and check in aircraft, and act as the communication hub among pilots, maintenance, students and supervisors.

This full-time role requires strong computer skills, excellent written and verbal communication, and a commitment to safety and ISO processes. Shift: Wed–Sat 0700–1730.

Qualifications

• High School Diploma or GED is preferred.
• Logistical or flight school operational experience is preferred.
• Must be detail oriented with good computer operating skills.
• Customer service skills are a must.
• Excellent oral and written communication skills.

Responsibilities

• Dispatch and check in aircraft and simulators using an online system.
• Verify students’ identity and ensure proper documents to fly.
• Serve as the communication hub between pilots, maintenance, students and supervisors.
• Initiate lines of communication for safe operations and during incidents.
• Perform other related duties as required.
• Support ISO 9001:2008 compliant continual improvement programs.

Skills

Detail oriented

Computer skills

Customer service

Communication skills

Problem solving

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

1.0 Duties And Responsibilities

This position is responsible for dispatching, checking in, and managing training flights and simulators at KCHD. Available shift is as follows: Wednesday through Saturday, 0700-1730.

• Dispatch and check in aircraft and simulators using an online resource management system.
• Verify students’ identity and assure they have proper documentation to fly.
• Be problem solvers and act as structured communicators between pilots / maintenance / students /supervisors.
• Responsible for initiating lines of communication for safe operations and during incidents.
• Perform other related duties and assignments as required.
• Supports and participates in the organization’s Continual Improvement Program to comply with ISO 9001:2008 requirements by adhering to processes and procedures.

2.0 Requirements

2.1 EDUCATION

Education preferred: High School Diploma or GED.

2.2 Experience

Logistical or flight school operational experience preferred.

2.3 Skills And Abilities

• Must be detail oriented and have good computer operating skills.
• Customer service skills are a must.
• Excellent oral and written communication skills.
• Ability to identify problems or potential problems and develop and implements solution.

2.4 KNOWLEDGE

• Microsoft Office is preferred (Excel, Word, Outlook)

2.5 EQUIPMENT/MACHINERY USED

• General office equipment including a personal computer, facsimile, copier, laminating machine, labeling machine, etc.

3.0 Physical And Safety Requirements

• Will be working primarily inside the facility.
• May have limited exposure to aircraft, simulators and equipment.
• May require prolonged periods of sitting or standing and computer use.

4.0 Others

• Extreme attention to detail.
• Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Experience:

• Dispatching: 1 year (Preferred)

Work Location: In person