Dispatcher Customer Service Representative CSR

Apmc Moving & Delivery LLC; Atlanta (GA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

401(k)

Free uniforms

Health insurance

Opportunity for advancement

Vision insurance

Job summary

Apmc Moving & Delivery LLC is seeking a Courier Dispatcher / CSR for on-site work near the Atlanta Airport. The role supports dispatch of time-sensitive deliveries, communicates with drivers and customers, and ensures accurate records and high service levels.

Ideal candidates have courier dispatch experience, are strong multitaskers, and familiar with Atlanta and the Southeast. Background checks, a drug screen, and MVR review are required, with growth opportunities in a fast-paced logistics

Qualifications

• Must have dispatching experience in courier or delivery services.
• Demonstrates strong multitasking and decision-making under pressure.
• Excellent communication with drivers and customers required.
• Familiar with Atlanta and the Southeast region.
• Able to pass background check, drug screen and MVR.

Responsibilities

• Dispatch time-sensitive deliveries with urgency and accuracy.
• Track and adjust driver routes in real-time.
• Communicate clearly with drivers and customers.
• Log activity and maintain accurate records.
• Solve problems fast and keep service levels high.

Skills

Dispatching experience

Multitasking

Communication

Regional knowledge

Background check readiness

Job description

Benefits:

• 401(k)
• Free uniforms
• Health insurance
• Opportunity for advancement
• Vision insurance

Now Hiring: Courier Dispatcher / CSR – Near Atlanta Airport!

On-Site | Full-Time | Competitive Pay + Benefits

What You’ll Be Doing

• Dispatch time-sensitive deliveries with urgency and accuracy
• Track & adjust driver routes in real-time
• Communicate clearly with drivers and customers
• Log activity and maintain accurate records
• Solve problems fast and keep service levels high

Work Environment

• On-site at our Atlanta Airport
• Collaborative, tight-knit team with decades of experience
• Fast-paced, logistics-first culture built for high performers

Who We Are

We’re a veteran transportation and logistics company with deep roots in Atlanta and a growing presence across the Southeast. We specialize in time-critical courier work and are known for our reliability, innovation, and customer-first attitude.

Ready to step into a high-impact logistics role?

Who We’re Looking For:

• Must have dispatching experience in courier/delivery
• Strong multitasker with cool-under-pressure decision-making
• Great communicator — both with customers & drivers
• Familiar with Atlanta & the Southeast
• Able to pass background check, drug screen & MVR

Why You’ll Love This Job

• Competitive pay
• 401(k) with company match
• Medical, Dental, Vision Insurance
• Paid Time Off (PTO)
• Flexible Scheduling
• Growth Opportunities

About the Role

Join our fast-paced, mission-critical courier dispatch team as a Dispatcher / Customer Service Rep (CSR). You’ll be the heartbeat of our operations — routing deliveries, communicating with drivers, and keeping customers happy and informed.

This hybrid role blends logistics, real-time problem-solving, and customer communication — all from our Atlanta Airport office.