DISPATCHER / CUSTOMER SERVICE REPRESENTATIVE

Westview Concrete Corp; Olmsted Falls (OH); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

401(k)

Job summary

Westview Concrete Corp. in Olmsted Falls, OH is seeking a full-time Dispatcher / Customer Service Rep to join our construction team. You will take orders from customers and schedule jobs, coordinating daily driver schedules to ensure timely service.

The role supports our operations with strong organization and communication, helping the company function at maximum capacity. Benefits include health insurance and a 401(k) plan.

Qualifications

• Customer service skills
• 2 years experience ready mix dispatching
• Some scheduling experience

Responsibilities

• Take orders from customers and schedule jobs
• Coordinate daily schedule for drivers and dispatch orders
• Keep accurate records and ensure timely service
• Help operations run smoothly and maximize capacity

Skills

Customer service

Dispatching

Scheduling

Job description

Westview Concrete Corp. is currently hiring for a full-time Dispatcher / Customer Service Rep to join our construction team in the Olmsted Falls, OH area. This dispatch position earns a competitive salary.

In addition to competitive pay and our supportive culture, we offer our Dispatchers / Customer Service Reps the following benefits:

• Health insurance
• 401(k)

DAY-TO-DAY

This full-time dispatch position typically works Monday - Friday from 6:30 am - 5 pm, with a half-day on Saturdays.

As a Dispatcher / Customer Service Rep, you ensure our operations run smoothly and efficiently. Utilizing your incredible customer service skills, you take orders from our customers and schedule jobs. You make sure that all of our customers are serviced in a timely manner by coordinating the daily schedule for our drivers and dispatching orders. You love keeping things organized and feel great about helping our company function at maximum capacity!

OUR IDEAL DISPATCHER / CUSTOMER SERVICE REP

• Strong communicator - effectively takes orders and communicates with customers
• Reliable - keeps accurate records and schedules of customer appointments
• Organized - ensures that all customers are serviced in a timely manner

If this sounds like you, keep reading about this dispatch opportunity!

Requirements

• Customer service skills
• 2 years experience ready mix dispatching required
• Some scheduling experience required