DISPATCHER CLERK

California Department of Developmental Services; California (MO); On-site; USD 45,000 - 56,000; Full time

Benefits offered by this job

Temporary housing

Job summary

Porterville Developmental Center in Tulare County is seeking a Dispatcher Clerk to work in the 24-hour/365-day Communication Office, using a PBX, multi-line phones, TTY and other communications equipment. The role requires adherence to state policies; potential relocation housing; exams; and the position is permanent, full time with a salary range of $3,989 to $4,991.

Applicants must be California residents and authorized to work in the United States; sponsorship is not provided; examination

Job description

Job Description And Duties

Working under direction in a 24-hour/365-day Communication Office following established policies and procedures in order to perform a variety of duties with the use of the following equipment: PBX console, multi-line telephones system, TTY device, computer, 2-way radio, AlphaMate paging system, TV video surveillance recorder and monitor, PA, fax machine, copier, cellphones and alarms systems.

Effective July 1, 2025, State employees are subject to a salary reduction of three (3) percent in exchange for five (5) hours per month of the Personal Leave.

Temporary state housing may be available for those relocating to fill hard to recruit positions. Housing assignments and rates will be determined in accordance with Department policy, operational priorities, and applicable labor agreements.

Multiple positions may be filled from this recruitment. This recruitment may be utilized to fill future vacancies that may occur during the life of the certification list.

Pursuant to California Government Code requirements, candidates must be residents of the State of California at the time of appointment.

This position requires lawful authorization to work in the United States. The Department does not sponsor employment visas for this position.

Candidates Interested In Applying For The Position Must Take And Pass The Dispatcher Clerk Examination That Is Being Administered By Department Of Transportation. To View The Exam Bulletin And Instructions, Click The Following Link Or Copy And Paste The Link Into Your Web Browser: https://calcareers.ca.gov/CalHrPublic/Exams/ExamBulletin.aspx?ExamControlId=3521

You will find additional information about the job in the Duty Statement.

Working Conditions

Typical Physical Demands : Must possess and maintain sufficient strength, agility, endurance, and sensory ability to perform the duties contained in this duty statement.

Typical Working Conditions : On-going interaction with individuals, personnel and the general public. Potential exposure to communicable diseases, blood-borne pathogens and other conditions common to a clinical nursing environment. Position requires prolonged sitting and extensive use of telephones, radio and other communications equipment. Have good hearing and clear enunciation. Report to work on time and follow procedures for reporting absences, maintain a professional appearance, and comply with hospital policies and procedures.

Position Details

Job Code #: JC-532734

Position #(s): 472-234-1660-010

Working Title: Dispatcher Clerk

Classification: DISPATCHER CLERK

$3,989.00 - $4,991.00

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions: Multiple

Work Location: Tulare County

Telework: In Office

Job Type: Permanent, Full Time

Facility: Porterville Developmental Center

Department Information

The California Department of Developmental Services (DDS) is the agency through which the State of California provides services and supports to individuals with developmental disabilities.

These disabilities include intellectual disability, cerebral palsy, epilepsy, autism and related conditions. Services are provided through state-operated developmental centers and community facilities, and contracts with 21 nonprofit regional centers. The regional centers serve as a local resource to help find and access the services and supports available to individuals with developmental disabilities and their families.

Contact

Porterville Developmental Center Can Be Contacted At:

Porterville Developmental Center

HR/Recruitment and Exams

P.O. Box 2000

Porterville, CA 93258

Porterville Developmental Center: CA Department of Developmental Services

Contact Evangelina Valle [phone], Laura Medina Jimenez [phone] or Monica Rodriguez [phone] Christopher Rocha [phone] for questions specific to the essential functions of the position only.

Special Requirements

• The position(s) require(s) a Drug Screening be passed prior to being hired.
• The position(s) require(s) a Background Investigation be cleared prior to being hired.

Benefits

As a state employee working for the Department of Developmental Services, you and your family will have access to excellent medical, dental and vision insurance benefits in addition to retirement benefits.

Benefit eligibility may be based on job classification, bargaining unit, time base and length of appointment. Additional benefits may also be outlined for specific bargaining units in employee collective bargaining contracts. For more information, please visit the links below.

California State Civil Service Employee Benefits Summary

CalPERS 2026 Health Benefit Summary

Contact Information

The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.

Human Resources Contact

Evangelina Valle

[phone]

[e-mail]

Hiring Unit Contact

Christopher Rocha

[phone]

[e-mail]

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact

Kerrie Sawyer

[phone]

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Confidential Information

Do NOT include ANY confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts.

Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birth date, student identification number, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission.

Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting Minimum Qualifications with education, you must include your unofficial transcripts/diploma for verification. Official transcripts may be required upon appointment. If it is determined an applicant does not meet the Minimum Qualifications, the candidate may be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Candidates who have been withheld may file an appeal with the California Department of Human Resources.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.