Dispatcher, Central Dispatch - TForce Freight

TForce Freight, Inc.; Richmond (VA); On-site; USD 65,000 - 97,000; Full time

Job summary

TForce Freight, Inc. is seeking a Central Dispatch Supervisor in the Richmond area to oversee timely freight movement and optimize resource use. You will supervise dispatch staff, analyze performance, and coordinate with field operations to ensure plans are understood and goals are met.

The role focuses on load forecasting, reporting, and implementing cost-effective line haul solutions across a regional network. Strong collaboration with operations is essential for success.

Qualifications

• U.S. citizen or otherwise authorized to work in the U.S.
• Bachelor's Degree or internationally comparable degree required.
• Willing to work flexible shift hours and possibly weekends (preferred).

Responsibilities

• Reviews freight volume and forecasts with Operations to conduct load planning (staffing, driver availability, etc.).
• Creates contingency plans for excess and low freight volume in specific lanes to meet goals and handle variances.
• Communicates plans with Operations to handle freight volume and meet service levels.
• Monitors freight movement to anticipate issues impacting cost and mitigate delays.
• Plans equipment needs for contracts and rails to reduce non-productive schedules and cost.

Skills

Attention to Detail

Incident Investigation

Regulatory Compliance

Report Management

Flexible Scheduling

Education

Bachelor's Degree

Job description

Job Summary

The Central Dispatch Supervisor manages and coordinates the timely movement of customers freight while utilizing resources in the most cost-effective manner. They assess freight volumes and forecasts to execute load planning. This position provides integrated and comprehensive line haul solutions, generates reports, and coordinates line haul communication for a given region. The Central Dispatch Supervisor analyzes TFF operational performance to identify improvement opportunities and maximize efficiencies. They supervise specialists and clerks working within a region. In addition, this position communicates extensively with field operations personnel so that plans are understood, and expectations are met.

Job Description

Job Title

Dispatcher, Central Dispatch

Job Summary

The Central Dispatch Supervisor manages and coordinates the timely movement of customers freight while utilizing resources in the most cost-effective manner. They assess freight volumes and forecasts to execute load planning. This position provides integrated and comprehensive line haul solutions, generates reports, and coordinates line haul communication for a given region. The Central Dispatch Supervisor analyzes TFF operational performance to identify improvement opportunities and maximize efficiencies. They supervise specialists and clerks working within a region. In addition, this position communicates extensively with field operations personnel so that plans are understood, and expectations are met.

Salary Range

$64,763 to $97,145

Job Responsibilities

• The Central Dispatch Supervisor reviews freight volume and forecasts with Operations to conduct load planning (e.g., staffing needs, driver availability, etc.), meet operational targets, maintain cost-effectiveness, and ensure regulatory compliance.
• Creates contingency plans for excess and low freight volume in specific lanes to meet operational goals and to prepare for variances (e.g., driver issues, late arrivals, weather delays, mechanical failures, etc.).
• Communicates plans with Operations to handle freight volume and meet service levels.
• Monitors freight movement to anticipate and identify key issues impacting cost and to mitigate delays.
• Plans equipment needs for contracts, rails, etc.) to reduce non-productive schedules and cost.

Job Requirements

• U.S. citizen or otherwise authorized to work in the U.S.
• Employer will not sponsor visas for position
• Pays Close Attention to Detail
• Incident Investigation
• Legal, Regulatory and Compliance Knowledge
• Manage Reports
• Bachelor's Degree (or internationally comparable degree)
• Willing to work flexible shift hours and possibly on the weekends -Preferred
• Experience in a production/processing environment and/or trucking industry -Preferred