Dispatcher/Administrative Assistant

SOCOTEC; Lacey (WA); On-site; USD 31,684 - 38,572; Full time

Benefits offered by this job

Mentorship

Training

Social activities

Job summary

SOCOTEC is seeking a Dispatcher/Administrative Assistant for our office in Lacey, WA. You will schedule certified field technicians and inspectors for multiple construction projects, provide excellent customer service, and relay client needs to field staff.

Ideal candidates have 2+ years dispatching experience, strong Word and Excel skills, and excellent organizational abilities. This full-time in-office role offers growth opportunities and a collaborative team environment.

Qualifications

• 2+ years of dispatching experience
• Proficiency in Microsoft Word and Excel
• Highly detail oriented with excellent organizational skills
• Ability to multi-task in a fast-paced, deadline-driven environment
• Positive attitude and strong work ethic
• Ability to work both independently and as part of a team
• Availability for occasional after-hours and weekend coordination of field staff
• Experience dispatching for construction or other fast-paced industries

Responsibilities

• Scheduling appropriately certified field technicians and inspectors for multiple construction projects
• Providing clients with high-quality customer service
• Communicating client needs to field staff
• Preparing field files for staff
• Assist Administrative Manager with Fleet Management, Inspector Certification Management, and Equipment Tracking
• Other miscellaneous administrative tasks, as assigned.

Skills

Dispatching experience

MS Word

MS Excel

Detail oriented

Organizational skills

Teamwork

After-hours availability

Fast-paced environment

Construction dispatching

Education

High School Diploma

Tools

Microsoft Word

Microsoft Excel

Job description

SOCOTEC is a provider of niche consulting services within the architecture, engineering and construction industries focusing on high-performance buildings and specialty structures. Through an integrated, holistic approach, our professionals provide solutions for building envelope, energy efficiency, sustainability, code advisory and construction advisory projects.

SOCOTEC offers competitive salary and benefits, mentorship, training, and social activities.

Job Description

We have an immediate opening for a Dispatcher/Administrative Assistant in Lacey, WA. Job duties include:

• Scheduling appropriately certified field technicians and inspectors for multiple construction projects
• Providing clients with high-quality customer service
• Communicating client needs to field staff
• Preparing field files for staff
• Assist Administrative Manager with:
  • Fleet Management
  • Inspector Certification Management
  • Equipment Tracking
• Other miscellaneous administrative tasks, as assigned.

Qualifications

Education: High School Diploma or equivalent.

Required Skills and Experience:

• 2+ years of dispatching experience
• Proficiency in Microsoft Word and Excel
• Highly detail oriented with excellent organizational skills
• Ability to multi-task in a fast-paced, deadline-driven environment
• Positive attitude and strong work ethic
• Ability to work both independently and as part of a team
• Availability for occasional after-hours and weekend coordination of field staff
• Experience dispatching for construction or other fast-paced industries

Status: Full time, in office

Additional Information

Salary range: $23-28/hour, depending on experience

Your information will be kept confidential according to EEO guidelines.

Job Type: Full-Time

SOCOTEC is an Equal Opportunity Employer.