Dispatcher (3rd Shift) – Security Operations Center

Marksman Security LLC; Frisco (TX); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Bi-Weekly Pay

Paid time off

401(k)

Health insurance

Vision insurance

Dental insurance

Life insurance

Employee assistance program

Job summary

Marksman Security LLC is hiring a Communications Security Operator (Dispatcher) to join our North America Operations Center. You will monitor security systems, coordinate responses, and ensure high levels of safety for people and assets.

The role requires a Texas security license and prior security/customer service experience. The position is 3rd shift (Thu-Mon 10:00pm-6:00am) with competitive pay and benefits.

Qualifications

• Must be at least 21 years old and able to work nights.
• Experience in security and customer service preferred.
• Ability to monitor security systems and respond quickly.

Responsibilities

• Monitor emails, access control, and alarm systems in real-time.
• Watch CCTV for unsafe conditions, unauthorized access, and faults.
• Dispatch security officers and emergency responders during incidents.
• Manage calls and alerts via internal comms systems and weather alerts.
• Document incidents accurately in security reporting platforms.
• Follow SOPs and escalation protocols.
• Use radios, intercoms, telephones, PA systems, and computer software professionally.
• Operate badge software, enabling/disabling badges.
• Provide security support for client projects and events.
• Enforce client access policies for client properties.

Skills

Monitoring and surveillance

Multitasking

Customer service experience

Education

High school diploma or equivalent

Texas Non-Commissioned security license

Job description

Marksman Security LLC is hiring a Communications Security Operator (Dispatcher) to join our North America Operations Center. You will monitor security systems, coordinate responses, and ensure high levels of safety for people and assets.

The role requires a Texas security license and prior security/customer service experience. The position is 3rd shift (Thu-Mon 10:00pm-6:00am) with competitive pay and benefits.