Dispatcher

Royal Coach Lines; Village of Briarcliff Manor (NY); On-site; USD 30,000 - 36,000; Full time

Job summary

Royal Coach Lines, LLC is seeking a dispatcher to coordinate and schedule drivers and vehicles in the Yonkers/Westchester area. The role requires organizing routes, relaying information to drivers and supervisors, and ensuring timely communication across the team.

The dispatcher will log calls, prepare daily schedules and work orders, and respond to service requests. Candidates need at least one year in transportation and a high school diploma, with strong communication skills.

Qualifications

• One year of transportation experience.
• High School diploma or equivalent.
• Strong communication and organizational skills.

Responsibilities

• Schedule and dispatch drivers, vehicles or equipment to locations according to schedules.
• Relay information to and from drivers and supervisors.
• Use telephones, two-way radios or text messages to contact employees.
• Prepare daily work such as schedules and work orders.
• Keep and organize records of work requests, completed work, expenses and inventory.
• Resolve problems or requests for services or equipment.
• Collaborate with supervisors to prioritize and organize routes.

Skills

Transportation experience

Communication

Scheduling

Education

High School diploma

Tools

Telephone systems

Two-way radios

Job description

Royal Coach Lines, LLCDispatchers are responsible for communicating route information to their drivers and ensuring they have the resources necessary to succeed at their tours of duty. Their main duties include logging each call, providing answers to questions by retrieving information from the necessary departments and supervising the field units’ routes to prioritize and organize their schedules.Responsibility Profile:Schedule and dispatch drivers, vehicles or equipment to appropriate locations according to predetermined schedules, customer requests or immediate needs.Relay information such as work orders or other messages to and from drivers and driving assistants.Use telephones, two-way radios or text messages to contact employees.Speak with supervisors or customers to resolve problems, requests for services or equipment.Prepare daily work such as schedules.Prepare work orders for crew or receiving work orders from work crews.Facilitate communications within company assigned territories.Keep and organize work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records and other information.Perform other duties as assigned.QualificationsOne (1) year of transportation experience.High School diploma.Salary$22-$26 per hour, depending on experienceBeacon Mobility is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Beacon Mobility makes hiring decisions based solely on qualifications, merit, and business needs at the time.Founded in 1950, Royal Coach serves the Westchester County, New York community with paratransit, school bus, and special education services. Seven years after being founded, Beniamino DiPaolo acquired the company and relocated Royal Coach to Yonkers. The company has grown to being one of the largest school contractors in Westchester County, with longstanding working relationships of over 40 years with the city of Yonkers, the Greenwich Japanese School and the Westchester County Department of Health.