Dispatcher

WelbeHealth; Riverside (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading health care organization seeks a Dispatcher to coordinate transportation services for seniors in Riverside. The role requires overseeing scheduling, ensuring timely communication with drivers, and maintaining documentation for service efficiency. A high school diploma and relevant driving licenses are essential for applicants.

Benefits

Medical insurance coverage (Medical, Dental, Vision)

17 days of personal time off (PTO)

12 holidays observed annually

Bonus eligibility

401k match

Qualifications

• Valid Class A, B, or C Driver’s License required.
• Minimum of four years in public/private transportation settings.
• Minimum of two years experience in dispatcher roles.

Responsibilities

• Oversee scheduling and ensure efficiency of transportation services.
• Communicate route changes to drivers.
• Document missed appointments and cancellations.

Skills

Communication

Customer Satisfaction

Scheduling

Education

High School Diploma or Equivalency

Job description

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Join to apply for the Dispatcher role at WelbeHealth

The WelbeHealth PACE program helps seniors stay in their homes and communities by providing medical care and community-based services. We like to do things a little differently, going the extra mile and making a difference in our participants’ lives. The WelbeHealth Transportation Dispatcher coordinates all the transportation services provided to participants and potential enrollees. The Transportation Dispatcher also oversees vehicle safety.

Essential Job Duties:

• Oversee the scheduling of transportation services and ensure both maximum efficiency and high customer satisfaction
• Effectively communicate with the drivers on route changes and updates throughout the day to ensure timeliness for participants’ appointments
• Effectively route participants daily for internal and external appointments, ensuring that participants are on time and driver schedules support appropriate breaks and lunches
• Provide timely documentation in the medical record for participants that cancel or are considered no shows, and communicate any missed appointments or cancelations with the clinic team
  
  

Job Requirements:

• High School Diploma or Equivalency required
• Current Valid Class A, B, or C Driver’s License in state of employment
• Copy of most recent vehicle insurance required
• Must have a driver’s license for at least five (5) years with no more than one (1) moving violation or one (1) at-fault accident in the last three (3) years
• Minimum of four (4) years of experience working in a public/private transportation setting
• Minimum of two (2) years of experience in working in the dispatcher setting within your market area
  
  

Benefits of Working at WelbeHealth: Apply your transportation expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for.

• Standard business working hours
• Medical insurance coverage (Medical, Dental, Vision)
• Work/Life Balance – we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, and sick time
• Bonus eligibility – your hard work translates to more money in your pocket
• And additional benefits
  
  

Salary/Wage base range for this role is $22.12 - $29.21 hourly + Bonus + Equity. WelbeHealth offers competitive total rewards package that includes, 401k match, healthcare coverage and a broad range of other benefits. Actual pay will be adjusted based on experience and other qualifications.

Compensation

$22.12—$29.21 USD

COVID-19 Vaccination Policy

At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations.

Our Commitment to Diversity, Equity and Inclusion

At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law.

Beware of Scams

Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to [e-mail]

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitals and Health Care

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