Dispatcher

ur; Richmond (VA); On-site; USD 31,000 - 45,000; Full time

Benefits offered by this job

Paid Parental Leave

Employee Discount Program

Career Development Opportunities

Paid Sick Leave

Inclusive culture

Job summary

Join United Rentals, Inc. as a pivotal team member. This role involves scheduling equipment dispatch and managing customer service requests in a fast-paced environment.

Ideal candidates possess a high school diploma and strong multitasking skills. In addition to competitive pay rates ranging from $22.45 to $32.35, we offer a range of benefits including paid parental leave and career development opportunities.

Qualifications

• Must have a valid driver's license with an acceptable driving record.
• Experience in multitasking in a fast-paced environment is essential.
• Technical knowledge of DOT/Federal Motor Carrier rules and regulations is required.

Responsibilities

• Schedule drivers and organize dispatch of all equipment for the branch.
• Assist in taking customer telephone orders for deliveries, pickups and service.
• Arrange for all emergency field repairs.
• Answer customer calls and review driver schedules to fulfill requests.
• Assist inside sales team as needed.

Skills

Multitasking

Customer service

Verbal communication

Written communication

Attention to safety

Education

High School diploma or equivalent

Job description

Great company. Great people. Great opportunities.

If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals!

What you'll do:

• Schedule drivers and organize dispatch of all equipment for the branch
• Assist in taking customer telephone orders for deliveries, pickups and service
• Arrange for all emergency field repairs
• Answer customer calls and review driver schedules in order to fulfill customer requests
• Assist Inside sales team as needed
• Other duties as assigned
• This position is deemed Safety Sensitive for purposes of United Rentals' policies and procedures.

Requirements:

• High School diploma or equivalent
• Valid driver's license with acceptable driving record
• Technical knowledge of DOT/Federal Motor Carrier rules and regulations
• Diligent attention to safety
• Strong ability to multitask in a fast-paced environment
• Superior customer service, teamwork and verbal/written communication skills

Why join us?

We don't just "talk the talk!" We're an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That's why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:

• Paid Parental Leave
• United Compassion Fund
• Employee Discount Program
• Career Development & Promotional Opportunities
• Additional Vacation Buy Up Program (US Only)
• Early Wage Access through Payactiv (US Hourly Only)
• Paid Sick Leave
• An inclusive and welcoming culture

Explore our comprehensive U.S. benefit offerings

For Canadian benefits, click here

United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email [e-mail] for assistance.

At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service-leadership, discipline, integrity, and teamwork-are the same values that drive our success. With many veterans already part of our team, we're ready to help you transition into a rewarding career.

United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability.

Compensation Range: $22.45 - $32.35