Dispatcher

City of Novi, Michigan; Novi (MI); On-site; USD 53,000 - 65,000; Full time

Benefits offered by this job

Generous time off

Wellness program

Wellness reimbursement

Health insurance

Dental insurance

Life insurance

Retirement plan

Roth IRA opportunity

Tuition reimbursement

Job summary

The City of Novi, Michigan is seeking an experienced Dispatcher to join its Public Safety team. The role involves extensive phone work and dispatching police, fire and EMS personnel; it is not entry level and requires shift work.

This 12-hour shift with an 84-hour bi-weekly schedule offers comprehensive fringe benefits and retirement options.

Qualifications

• Must possess a high school diploma or equivalent.
• Strong oral and written communication skills.

Responsibilities

• Operate police and fire radios and process requests by telephone.
• Determine resources and transfer calls to appropriate agencies.
• Perform warrant entry, typing and data entry for records.
• Monitor prisoners in lockup using cameras and audio contact.

Skills

High school diploma or equivalent

Effective communication

Education

High school diploma or equivalent

Job description

Summary As a Dispatcher, you will be a key team player within the City of Novi's Public Safety team. You will be required to perform extensive phone work along with dispatching police, fire and EMS personnel. This is not an entry level position for police or fire candidates. This position is a 12 hour shift, 84 hour bi-weekly schedule.

Responsibilities Include

• Operating police and fire radios; receiving requests for police and fire services or information by telephone; determining appropriate resources necessary, transferring calls to other law enforcement agencies, ambulance service, or other appropriate party, providing routine police information, or taking other appropriate action.
• Warrant entry and filing; typing and data entry dealing with a variety of police/fire records and reports. Performing other misc. duties as required.
• Monitoring prisoners in lockup using building security camera system as well as audio contact.
• See job description for further details

Qualifications

You hold at least a high school diploma or equivalent. You have the ability to effectively communicate orally and in writing.

Salary: $58,969 with a comprehensive fringe benefit package

Snapshot Of Our Benefits

• Generous combined time off program
• Robust Employee Wellness & Engagement program. Past events have included Beautification Day, Mental Health Awareness Seminars, Cooking Well Series, BaconFest, Heart & Vascular Screenings, and Yoga at Work!
• Wellness Reimbursement Program
• Cafeteria Health Insurance Plan
• Dental insurance provided by the City of Novi
• Life insurance provided by the City of Novi
• 401a retirement plan & retiree health savings account with employer contribution
• Optional Roth IRA & 457 retirement plans
• Various personal and professional growth training resources
• Tuition reimbursement program and Public Service Loan Forgiveness eligibility

Salary: $58969 per year

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