Dispatcher

United Natural Foods, Inc.; New Stanton (Westmoreland County); On-site; USD 40,000 - 55,000; Full time

Job summary

Join a leading distributor of natural and organic products as a Dispatch Coordinator. In this role, you'll ensure timely deliveries by managing truck dispatching, monitoring drivers, and coordinating with customers. Enjoy competitive benefits and opportunities for professional growth in a supportive environment.

Benefits

Medical Benefits

Dental Benefits

Vision Benefits

401K

Vacation

Opportunities for growth

Recognition programs

Qualifications

• Transportation/Dispatch experience preferred but not required.

Responsibilities

• Process customer invoices and assemble delivery paperwork.
• Monitor shipping and route progress using SCI and PeopleNet Link.
• Re-dispatch drivers as needed to ensure timely deliveries.

Skills

Communication

Organizational Skills

Time Management

Attention to Detail

Tools

Microsoft Office

Job description

Discover What’s Next for Your Career

Join our team and become part of the largest distributor of conventional, natural, organic, and specialty products in the United States and Canada. We serve over 43,000 customer locations with 200,000 different products. Our warehouse associates supply thousands of consumers with "better for you" food that nourishes families nationwide. Our retailers range from small family-owned stores to Whole Foods Markets. Are you ready to make an impact and feel good about your work? Join our growing distribution team today.

Benefits and Work Schedule

• Competitive Benefits - Medical, Dental, Vision, 401K & Vacation
• Opportunities for growth and professional development
• Recognition programs, company events, picnics, and more
• Full-time employment with two shift options:
• Sun, Mon, Thurs, Fri (4-days/10-hours)
• Mon, Tues, Weds, Sat (4-days/10-hours)

Purpose

Responsible for dispatching trucks for on-time departures, monitoring drivers, and communicating with customers about potential delays or issues.

Job Responsibilities

• Process customer invoices and assemble delivery paperwork
• Monitor shipping and route progress using SCI and PeopleNet Link, verifying on-time arrivals
• Manage driver packets and customer invoices
• Coordinate with customer care for late truck notifications and service escalations
• Sort, file invoices, route packets, and driver inspections
• Enter data related to equipment, driver times, and deliveries
• Handle incoming calls and emails
• Re-dispatch drivers as needed to ensure timely deliveries
• Dispatch repair services for equipment issues and handle accident reports
• Maintain a clean and safe work environment
• Report policy violations to supervisors
• Perform other relevant duties as assigned

Job Requirements

Transportation/Dispatch experience is preferred but not required.

Knowledge, Skills, and Abilities

• Understanding of safety guidelines
• Ability to remain calm and professional in fast-paced, stressful situations
• Strong organizational and time management skills to work independently
• Effective communication skills across all levels of staff
• Attention to detail
• Proficiency in Microsoft Office applications
• Familiarity with delivery routes, DOT rules, and regulations
• Understanding of warehouse procedures for a comprehensive process overview

Physical Environment and Demands

• Primarily in a temperature-controlled office environment
• Sitting for extended periods at a desk or computer
• Regularly using hands for handling objects, reaching, talking, and hearing
• Use of calculators, keyboards, telephones, and office equipment
• Occasional stooping, bending, twisting, and reaching
• Infrequent exposure to temperatures from 20°F to 90°F in dock or outside areas
• Visual requirements include close, distance, and focus adjustments

All qualified applicants will receive consideration without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability, or veteran status. UNFI is an Equal Opportunity Employer committed to an inclusive environment. - M/F/Veteran/Disability. VEVRAA Federal Contractor.