Dispatcher

United Natural Foods Inc; New Stanton (Westmoreland County); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading company in food distribution is seeking a dedicated Dispatch Coordinator to manage truck dispatching and ensure timely deliveries. The role involves processing invoices, monitoring shipments, and collaborating with customer care. Ideal candidates will possess strong organizational skills and the ability to work under pressure. Join a dynamic team committed to providing quality service and making a positive impact.

Benefits

Medical

Dental

Vision

401K

Vacation

Growth and professional development opportunities

Recognition for great work

Qualifications

• Transportation/Dispatch experience preferred but not required.

Responsibilities

• Responsible for dispatching trucks for on-time departure.
• Process customer invoices and assemble delivery paperwork.
• Monitor shipping and route progress.

Skills

Organizational Skills

Time Management

Effective Communication

Attention to Detail

Tools

Microsoft Office

Job description

DISCOVER WHAT'S NEXT FOR YOUR CAREER.

Join our team and become part of the largest distributor of conventional, natural, organic, and specialty products in the United States and Canada. We serve over 43,000 customer locations with 200,000 different products, supplying thousands of consumers with "better for you" food that nourishes families nationwide. Our retailers range from small family-owned stores to Whole Foods Markets and everything in between. Are you ready to make an impact on others' lives and feel good about your work? Join our growing distribution team today.

• Competitive Benefits - Medical, Dental, Vision, 401K & Vacation
• Growth and professional development opportunities
• Recognition for great work, company events, picnics, and more
• Full-time employment opportunity
• Two shifts available
  • Sun, Mon, Thurs, and Fri. (4-days/10-hours)
  • Mon, Tues, Weds, and Sat. (4-days/10-hours)

Purpose:

• Responsible for dispatching trucks for on-time departure, monitoring drivers, and sharing information with affected customers regarding potential late deliveries or issues.

Job Responsibilities:

• Process customer invoices and assemble delivery paperwork.
• Monitor shipping and route progress in SCI and PeopleNet Link, verifying on-time arrivals.
• Break down driver packets and process customer invoices.
• Collaborate with customer care for late truck notifications and service escalations.
• Sort, separate, and file invoices, route packets, and driver inspections.
• Enter data related to equipment, driver times, and delivery details.
• Handle all incoming calls and emails.
• Re-dispatch drivers as needed to ensure coverage and on-time deliveries.
• Dispatch repair services for equipment breakdowns and handle accident reports.
• Maintain a clean and safe working environment and report violations.
• Perform other relevant duties as required.

Job Requirements:

Transportation/Dispatch experience is preferred but not required.

Knowledge, Skills, and Abilities:

• Understanding of safety guidelines
• Ability to react calmly and efficiently in fast-paced, stressful situations
• Strong organizational and time management skills with the ability to work independently
• Effective communication skills across all employee levels
• Attention to detail
• Proficiency in Microsoft Office applications
• Familiarity with delivery routes and DOT regulations
• Understanding of warehouse procedures for a comprehensive process overview

Physical Environment/Demands:

• Work mainly in a temperature-controlled office environment
• Sit for extended periods at a desk or computer
• Use hands for various tasks, reach, talk, and hear
• Occasional exposure to temperatures from 20 to 90 degrees Fahrenheit in dock or outdoor areas
• Visual requirements include close and distance vision and focus adjustment

All qualified applicants will receive consideration without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability, or veteran status. UNFI is an Equal Opportunity employer committed to inclusivity and respect — M/F/Veteran/Disability. VEVRAA Federal Contractor.