Dispatcher

Bachman's Inc.; Lyndale (MN); On-site; USD 30,000 - 43,000; Full time

Benefits offered by this job

Medical Insurance

Health Savings Account/PPO

Dental Insurance

Vision

Life and AD&D

Disability, Accident, Critical Illness

401(K)

PTO

Paid Holidays

Job summary

Bachman's is seeking a Dispatcher for a full-time, union position in Lyndale, MN. The role coordinates daily routes, works with fleet and maintenance teams, and serves as the main contact for internal customers. Requires 6 months dispatching experience, a High School Diploma, and basic computer skills.

Responsibilities include directing drivers, answering phones and emails, and maintaining attendance. Numerous benefits and a $26.29/hour pay rate are offered, with weekend duties during peak times.

Qualifications

• High School Diploma preferred.
• Class B license preferred.
• 6 months dispatching experience.
• Working knowledge of computer systems.
• Able to read, write, and speak English.
• Demonstrated ability to understand, communicate, and provide customer service to customers and other departments, including on the phone.
• Must be able to teach and train delivery personnel.
• Must be able to move and/or lift up to 50lbs on a regular basis and up to 100lbs on an occasional basis.

Responsibilities

• Coordinate daily package delivery routes to establish run sheets. Help pull packages for established routes.
• Review delivery runs in DDS and follow up as necessary.
• Work with fleet manager and maintenance team to coordinate preventative maintenance on package delivery vehicles.
• Work with fleet manager to coordinate Bachman and rental vehicles during peak periods.
• Provide work direction to Drivers.
• Be available as the main point of contact by answering phones and responding to emails. Provide excellent internal customer service.
• Perform other duties and assist in other areas as assigned.
• Attendance is an essential function of this position.

Skills

Dispatching experience

Computer literacy

English proficiency

Customer service

Training delivery personnel

Education

High School Diploma

Class B license

Job description

• Review delivery runs in DDS and follow up as necessary.
• Work with fleet manager and maintenance team to coordinate preventative maintenance on package delivery vehicles.
• Work with fleet manager to coordinate Bachman and rental vehicles during peak periods.
• Provide work direction to Drivers.
• Be available as the main point of contact by answering phones and responding to emails. Provide excellent internal customer service.
• Perform other duties and assist in other areas as assigned.
• Attendance is an essential function of this position.

Dispatcher
Full Time - Union Position

Position Duties:

• Coordinate daily package delivery routes to establish run sheets. Help pullpackages for established routes.
• Review delivery runs in DDS and follow up as necessary.
• Work with fleet manager and maintenance team to coordinate preventative maintenance on package delivery vehicles.
• Work with fleet manager to coordinate Bachman and rental vehicles during peak periods.
• Provide work direction to Drivers.
• Be available as the main point of contact by answering phones and responding to emails. Provide excellent internal customer service.
• Perform other duties and assist in other areas as assigned.
• Attendance is an essential function of this position.

Qualifications:

• High School Diploma preferred

• Class B license preferred

• Must be accepted as insurable with Bachman’s Insurance carrier considering a Motor Vehicle Report (MVR) and Bachman’s Safe Driving Standards
• Must have 6 months dispatching experience
• Must have working knowledge of computer systems

• Able to read, write, and speak English

• Demonstrated ability to understand, communicate, and provide customer service to customers and other departments, including on the phone

• Must be able to teach and train delivery personnel

• Must be able to move and/or lift up to 50lbs on a regular basis and up to 100lbs on an occasional basis

• Ability to stand and walk for long periods of time

Scheduled Hours:

• Monday – Saturday, weekends during peak times

Benefits:

• Medical Insurance
• Health Savings Account/PPO
• Dental Insurance
• Vision
• Life and AD&D
• Disability, Accident, Critical Illness Insurance
• 401(K)
• ID Watchdog
• Pet Insurance
• Wellness
• Employee Assistance Program (EAP)
• PTO
• Paid Holidays (6/year)

Compensation:

$26.29/hour

Bachman's is an Equal Opportunities Employer.