Port Dispatcher

Zurich Transport; California; On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health Benefits

Paid Vacation

Paid Sick Time

Retirement Plan

Opportunity for Growth within a rapid‑

Job summary

Zurich Transport LLC in Gardena, CA is seeking a Drayage Dispatcher who is fluent in English and Spanish to join our fast-paced operations team supporting daily port activities across the Los Angeles and Long Beach ports.

The role requires 1 year of drayage dispatching, strong communication, and proficiency with TMS, Outlook, Excel, and dispatch software. You will schedule drivers, coordinate container pickups, and keep customers updated with timely status.

Qualifications

• 1+ year of drayage dispatching experience
• Bilingual English/Spanish required
• Knowledge of Port of Los Angeles / Long Beach operations
• Experience with steamship lines, terminals, rail yards, and warehouses
• Strong communication and customer service skills
• Ability to multitask and work in a fast-paced environment
• Experience with Compcare TMS, Microsoft Outlook, Excel, and dispatch software
• Strong problem-solving and organizational skills
• Ability to manage driver schedules, appointments, and container tracking

Responsibilities

• Dispatch and monitor company drivers and owner operators
• Coordinate container pickups and deliveries from ports, rail yards, and customer facilities
• Schedule warehouse, transload, and delivery appointments
• Track shipments and provide status updates to customers
• Communicate with drivers regarding route changes, delays, and operational issues
• Monitor demurrage, detention, per diem, and terminal free time
• Ensure timely and accurate completion of dispatch paperwork and system updates
• Work closely with customers, warehouses, and operations teams to ensure exceptional service

Skills

Bilingual English/Spanish

Drayage dispatching

Communication

Customer service

Multitasking

Port operations knowledge

Tools

Compcare TMS

Microsoft Outlook

Excel

Dispatch software

Job description

Job Description

Now Hiring: Drayage Dispatcher (Bilingual English/Spanish)

Location: Gardena, CA

Full-Time Position

Zurich Transport LLC is seeking an experienced, motivated, and detail-oriented Drayage Dispatcher to join our growing operations team. This is a fast-paced position supporting daily port operations throughout the Ports of Los Angeles and Long Beach.

Requirements

• Minimum 1 year of drayage dispatching experience
• Bilingual (English & Spanish) required
• Knowledge of Port of Los Angeles / Long Beach operations
• Experience working with steamship lines, terminals, rail yards, and warehouses
• Strong communication and customer service skills
• Ability to multitask and work in a fast-paced environment
• Experience with Compcare TMS systems, Microsoft Outlook, Excel, and dispatch software
• Strong problem-solving and organizational skills
• Ability to manage driver schedules, appointments, and container tracking

Responsibilities

• Dispatch and monitor company drivers and owner operators
• Coordinate container pickups and deliveries from ports, rail yards, and customer facilities
• Schedule warehouse, transload, and delivery appointments
• Track shipments and provide status updates to customers
• Communicate with drivers regarding route changes, delays, and operational issues
• Monitor demurrage, detention, per diem, and terminal free time
• Ensure timely and accurate completion of dispatch paperwork and system updates
• Work closely with customers, warehouses, and operations teams to ensure exceptional service

What We Offer

• Competitive Pay (Based on Experience)
• Health Benefits
• Paid Vacation
• Paid Sick Time
• Retirement Plan
• Opportunity for Growth within a rapidly expanding transportation and logistics company