Dispatcher

imperativelogistics; Laredo (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k + match

HSA + match

Paid Time Off

Life Insurance

Disability insurance

Job summary

Imperative Logistics Group in Laredo, TX is seeking a proactive Dispatch professional to coordinate drivers for U.S. domestic shipments. You will relay assignment details, monitor pickups and deliveries, and help ensure on-time execution in a fast-paced environment.

You will work with internal teams, maintain data in our systems, support with light dock work, and escalate vehicle maintenance issues as needed, while delivering high-quality customer service.

Qualifications

• Experience coordinating drivers or dispatching shipments.
• Excellent written and verbal communication.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Dispatch drivers for timely pickup and delivery.
• Monitor cutoff times for expedited shipments.
• Assign routes and coordinate manifests.
• Resolve operational issues with private fleet.
• Maintain excellent customer service.
• Assist with light dock work as needed.
• Communicate clearly with teammates to maximize efficiency.
• Other duties as assigned.

Skills

Communication

Multitasking

Time management

Detail oriented

Team player

Tools

Outlook

Excel

In-house software

Job description

Dispatch provides the highest level of on-site driver support. You will dispatch drivers for U.S. domestic shipment pick-ups and deliveries, communicate to the drivers details of their assignments, ensure cargo is picked up and delivered according to time-sensitive schedules, review and assimilate data and enter into computer database. Ensure deliveries and drivers are on time and on schedule. This role requires a motivated team player with exceptional communication and listening skills, a strong work ethic, and the ability to take direction and multitask in a high-pressure environment.

ESSENTIAL JOB FUNCTIONS

• Dispatch drivers for timely pickup and delivery of daily shipments
• Monitor airline cutoff times ensuring timely transfer of goods for expedited shipments
• Assign routes to drivers
• Coordinating recovery and delivery manifests for multiple drivers
• Help research and resolve operational issues involving private fleet
• Develop and maintain excellent customer service habits
• Assist with escalating vehicle maintenance issues as needed
• Ensure all outbound shipments are properly labeled for delivery
• Communicates clearly and constantly with internal teammates to ensure maximum operational efficiency
• Light dock work, assisting in loading, unloading trucks as needed. 1-2 hours per week
• Other duties as assigned.

QUALIFICATIONS AND EDUCATION REQUIREMENTS

• Hard-working, team-oriented individual that thrives under pressure and against deadlines
• Holds self to the highest degree of personal integrity
• Able to multi-task and prioritize time and workload in a fast-paced environment
• Self-motivated; able to work both independently and within a team environment
• Demonstrated time management, organizational skills and consistent follow-through
• Excellent written and verbal communication skills
• Must be extremely detail-oriented, multi-tasking is a must
• Computer literate with working knowledge of Outlook, Excel, proprietary in-house software, and online applications
• Geographical knowledge of the U.S

PHYSICAL REQUIREMENTS:

The position is in an indoor, office environment, requires the ability to communicate with internal and external customers or vendors verbally and in writing, sit for periods of time, operate typical office equipment which requires seeing and the use of a keyboard.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

WHAT WE OFFER

• Medical, Dental, and Vision insurance
• 401k + matching contribution
• HSA + matching contribution
• Paid Time Off
• Life Insurance
• Employer-paid short and long-term disability insurance
• …and more!

Imperative Logistics Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.